Saudi Arabian Oil Company

Mohammad Khaled Almunea

Marek Zidek

Baher Y Al Ramady

Mawada M Felemban

Zahrah Almousa

Hussain A AlNasser

Hanan Naji Al-Ali

Murtada Abdullah Alqushairi

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for improving the connectivity and response speed throughout a network. In one aspect, a method includes receiving network traffic data from an aggregation point on a network, the network traffic data having been sent to or received from one of a plurality of end-point devices on the network, calculating performance metrics for each of the end-point devices based the received network traffic data, for each of the end-point devices, comparing the performance metrics to respective threshold values to determine performance issues for the network, wherein the threshold values are determined based on historical network data, correlating the determined performance issues for the network to an aspect of the end-point devices, and implementing an action to correct the determined performance issues for the network based on the aspect of the at least one end-point devices.

Identifying network issues using an agentless probe and end-point network locations

Techniques are described for providing cross-network communication between a telephone network and a radio network. For example, implementations can operate to provide two-way communication between a mobile radio device and a telephone, computing device, and/or other suitable device that connects to a telephone network, by creating two-way communications between a mobile radio network and a telephone network. This inter-communication between the two networks enables landline telephones and mobile devices that are connected to a telephone network to communicate with radio devices that are connected to radio network. Implementations provide a portal service and one or more voice radio interfaces (VRIs). The portal service can employ an interactive voice response system as a user interface, enabling a user calling in from a telephone network to provide information that is used to establish communications with radio devices connected to radio network. The VRIs intermediate communications between the networks.

Interface and authorization for cross-network communications

Growing community of inventors

Dhahran, Saudi Arabia

Mohammad Khaled Almunea