Verint Americas Inc.

Foresee Results, Inc.

Forsee Results, Inc.

Mitchell Cohen

Alexei R White

Michael Han

Ho Yan Leung

David C Johnson

Andre D Charland

Systems and methods for capturing interaction data relating to a host application (app) implemented on a mobile device are disclosed. A tracking module is embedded in the host application. Interaction data relating to the host application is captured on the mobile device with the tracking module. The captured interaction data is transmitted from the mobile device.

System and method for capturing interaction data relating to a host application

A system and method for replaying a user's interaction with a webpage by requesting playback of user interaction data from a replay server, receiving a media asset from the replay server to allow playback the requested user interaction data, the media asset being pre-fetched for use by a proxy application, periodically requesting and receiving the user interaction data from the replay server, recreating an interaction visualization from the user interaction data, and playing back said interaction visualization based on data received from the replay server.

Systems and methods for remote replay of user interaction with a webpage

Systems and methods for monitoring user interaction with a remote computer are provided. More specifically, the systems and methods of the present invention allow for the remote tracking and replay of user interaction with a remote computer or webpage. One aspect of the invention allows user interaction data to be replayed on an embedded browser on a replay server. The replayed user interaction data may be converted to a video file to facilitate playback of the interaction data substantially independent of the replay server.

Systems and methods for remote tracking and replay of user interaction with a webpage

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Ann Arbor, MI, United States of America

Mitchell Cohen