Rakuten, Inc.

Mio Kimi

Ken Okamoto

Mikiko Mizumura

The present provides a mechanism of leaving, as a record, a fact that a correction of order details of an accepted order is proper in virtual shopping mall service. When modification of order details is received from a member store terminal(S), a virtual shopping mall management servercalculates the difference between an amount before the change and an amount after the change. When the difference is determined to be equal to or larger than a predetermined amount (Yes in S), the server generates a settlement process request page and transmits it to the member store terminal(S). When the settlement process request information is received from the member store terminalthe server transmits an e-mail requesting for approval on the change in the amount to a member terminal (S). When a response of approval or denial on the change in the amount is accepted from the member terminal on a selection page of approval/denial on the amount change (S), whether the change is approved or not is determined (S). When it is determined that the response from the member terminal is approval (Yes in S), the server determines that the modification in the order details is proper, fixes the change in the order details, and requests the bank to perform an account transfer process (S).

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Tokyo, Japan

Mio Kimi