Canon Kabushiki Kaisha

Minoru Torii

Yoshio Iizuka

Akira Sugiyama

Toshiaki Igarashi

Attaullah Seikh

Edward A Smith

Allison Bajo

Rajini Giridharagopal

Hari Rathod

Jeremy Serfling

Mark Toshiaki Sato

An information processing apparatus displays data that is saved by an external information processing apparatus, identifies an image forming device by short-range wireless communication, and acquires compatibility information indicating whether or not the image forming device is compatible with a print method for acquiring the data from the external information processing apparatus and printing based on the data. An information processing apparatus transmits instructional information for acquiring the data designated by a user from the external information processing apparatus and printing based on the data to the image forming device, if the compatibility information indicates that the image forming device is compatible with the print method.

Information processing apparatus transmitting a storage destination of data in an external information processing apparatus to an image forming device for acquiring the data

An information processing apparatus, which is configured to communicate with a server apparatus and an image forming apparatus, comprises a receiving unit configured to receive AR information that includes AR guidance for a first operation of an image forming apparatus, wherein the AR information superimposes the AR guidance on an image that was captured by the information processing apparatus; a display control unit configured to command the information processing apparatus to display the AR guidance to guide a user to operate the image forming apparatus, and an obtaining unit configured to obtain information that originated from performance of the first operation by the image forming apparatus, wherein the receiving unit is further configured to receive AR information that includes additional AR guidance that presents operations for recovering from the error.

Printing system, image forming apparatus, and method

An information processing apparatus transmits print data to an image forming apparatus by using near field communication or to an image forming apparatus on a network, and at this time, gives preference as a print destination to the image forming apparatus using the near field communication over the image forming apparatus capable of communicating with the information processing apparatus using the network.

Information processing apparatus, storage medium, and control method

Systems, devices, and methods for provisioning a device receive authentication information from a user interface; send the authentication information to an identity provider device; receive a token at the registration device from the identify provider device; send the token, device information of a new device, and a provisioning request from the registration device to a provisioning service; receive an activation code at a user interface of the new device; send the activation code and the token from the new device to the provisioning device; and receive a key from the provisioning device, the key being associated with the device identifier of the new device.

Devices, systems, and methods for device provisioning

Devices, systems, and methods for generating a document recommendation obtain document setting information, generate a first document recommendation based on the document setting information, send the first document recommendation to an image-forming device, obtain document content information; generate a second document recommendation based on the document content information; and send the second document recommendation to the image-forming device.

Image-forming apparatus communicating with an information-processing apparatus

A network management system which is capable of easily identifying devices, and enhancing the operability of a device management application used by a manager. The network management system includes devices, and a server connected to the devices via a network. The server is configured to be capable of communicating with the devices by SNMPv1, SNMPv3 and SLP. When SNMPv1 can be used for a device, the server acquires device information from the device by SNMPv1. When SNMPv1 cannot be used but SNMPv3 can be used for a device, and an SNMPv3 password is registered, the server acquires device information from the device by SNMPv3. When SNMPv1 cannot be used but SNMPv3 can be used for a device, and a SNMPv3 password is not registered, the server acquires device information from the device by SLP.

Network management system and network management method

An information processing apparatus which make it possible to search from an information processing apparatus, for an IPv6-compatible image processing apparatus which has an IPv6 network address designated by the information processing apparatus. A device management application determines search conditions, and specifies information associated with a designated network. Further, the device management application generates a IPv6 multicast address using the thus specified information, transmits a search message designating the IPv6 multicast address, and receives a response transmitted from an image processing apparatus associated with the IPv6 multicast address.

Information processing apparatus, image processing apparatus, control method, and storage medium

A network device control unit and method are provided in which, not all MIB objects under the control of the network management software are simultaneously acquired during startup of the network management software so the almost simultaneous flow of a large volume of SNMP packets in the LAN will not occur and along with a simultaneous reduction in the load on communications lines, the load on devices such as the printer and network board processing their SNMP packets will also become small. To accomplish this, windows allocated to individual network peripheral devices on a one to one basis and controlling the network device are utilized as device windows, and information to be displayed on the initial screen of the device window is acquired as the initial sheet and displayed. Device windows also acquire and display different sheet information on the device window when determined an entry has been made by the user requesting display of a different type of sheet information.

Network database control device and method thereof

A network device includes a communicator which communicate with an information processing apparatus on a network by using a first communication protocol requiring authentication and a second communication protocol requiring no authentication, a setting unit which sets the operation mode of the communicator so as to communicate with an object necessary for Plug and Play by using the second communication protocol and communicate with an object other than the object necessary for Plug and Play by using the first communication protocol, and a determination unit which determines, using identification information to identify configuration information contained in information received from the information processing apparatus, whether the configuration information is necessary for the Plug and Play.

Network device, network device management apparatus, network device control method, network device management method, program, and storage medium

A method for managing a job sent from an information processing apparatus to a network device to process the job. The method includes managing job information representing status of the job processing which changes in a time series manner, deleting the job information after lapse of a predetermined time after completing the job processing by the network device, acquiring the managed job information, recognizing whether or not the job information has already been deleted, and recognizing that the job processing is completed responsive to one of recognizing that the job information has already been deleted and acquiring the job information that the job processing is completed.

Job management apparatus and method of recognizing job completion, and control program used therewith

A system in which even in the case where an arbitrary client computer downloads or uploads a large amount of data to/from a device on a network, no influence is exerted on device management which is being executed by another client computer is provided.

Obtaining or sending information to a device on a network by a client apparatus

Even in a large-scale network environment in which many clients and many devices exist on a network, this invention allows the network to function as an aggregation of logical small-scale networks in the execution of device driver setup. For this purpose, a management server manages a plurality of clients on the network as client groups, and a plurality of network devices as device groups. The management server then associates each client group with each device group. When a network device belonging to the device group A is newly installed and the power supply is turned on, the network device issues a Hello message indicating entry to the network. Upon receiving the Hello message, the management server transmits a setup request message for a device driver for the network device to only each client belonging to the client group A.

Network management server, control method, computer program, computer readable storage medium, and network system

Disclosed are a network device management system and method of controlling the same for simplifying the operation of a client application and making it possible to reduce traffic in process-to-process communication. By way of inter-process communication, a client apparatus requests a server apparatus for log information relating to a device connected on a network. Using a prescribed protocol, the server apparatus acquires the device-related log information and transmits this information to the client apparatus by inter-process communication. The client apparatus stores the device-related log information acquired from the server apparatus and, based upon newly acquired log information, changes a display of device-related log information and print job status information.

Growing community of inventors

Machida, Japan

Minoru Torii