Twilio Inc.

Minakshi Chandrashekhar Korad

Scott Reynolds

Srirama Kolla

Sriram Ramarathnam

Ravindra Ishmitra Bhanot

Thomas William D'Silva

A method is disclosed for reducing inaccuracies in counts related to communication of messages in a manner that efficiently uses computer resources, including processing power and/or memory. An alert condition pertaining to delivery of a plurality of messages is received. The alert condition specifies a threshold number of dropped or failed deliveries. Based on a first time period elapsing, a first system check is performed. Based on a second time period elapsing, a second system check is performed. The second system check includes, based on a detection that the first message has failed during the second time period, decrementing the count for the dropped queue associated with the plurality of messages and incrementing a count for a failed queue associated with the plurality of messages, and, based on a detection that a second message has been dropped during the second time period, incrementing the count for the dropped queue.

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Mountain View, CA, United States of America

Minakshi Chandrashekhar Korad