Ricoh Company, Ltd.

Minako Takigawa

Kazuhiro Mukai

An information processing system includes a data output apparatus and an information processing apparatus. The data output apparatus includes processors and memories to store instructions which cause the processors to receive a first authentication information, request authentication based on the first authentication information, and transmit the first authentication information authenticated in response to the authentication request and a transmission request of information indicating storage locations to store data output from the data output apparatus. The information processing apparatus includes processors and memories to store instructions which cause the processors to receive a second authentication information, request authentication based on the second authentication information, determine whether the second authentication information authenticated in response to the authentication request and the first authentication information transmitted from the data output apparatus have a predetermined relationship, and transmit information indicating the storage locations when the first and the second authentication information have the predetermined relationship.

Information processing system, information processing apparatus, and data output apparatus

A print system includes print servers that each store a print job, a management server that manages the print servers, a printer that performs printing of the print job, a print server information storage area that stores print server information, a shared information storage area that stores information of the print job, and a shared data storage area that stores data of the print job. The print servers each include circuitry that receives a job list request from the printer, acquires the information of the print job in a first group of the each of the print servers from the shared information storage area, acquires the information of the print job in a second group different from the first group from at least one of the print servers in the second group, and provides a job list to the printer.

Print system, print server, management server, and job list providing method

An information processing system includes one or more information processing apparatuses to individually store a print job executable with an image forming apparatus, and a management apparatus. Each information processing apparatus includes a first memory to store the print job and first circuitry to transmit, through a network, user identification information identifying one or more users who are allowed to execute the print job. The management apparatus includes a second memory to store association information associating for each print job the user identification information transmitted from the first circuitry and apparatus identification information identifying one of the one or more information processing apparatus storing the print job, and second circuitry to refer the association information and specify apparatus identification information of at least one of the one or more information processing apparatuses, and to transmit a list of information processing apparatuses through the network.

Management apparatus, information processing system, and non-transitory recording medium

A terminal device to which an information processing device and an output device are connected, includes a substitute user setting unit configured to set a substitute user as an executor capable of executing output of output data specified by a user requesting the output of the output data, the substitute user being different from the user requesting the output of the output data; an output information transmission unit configured to send, to the information processing device, the specified output data and output data relevance information including substitute user information identifying the substitute user; an output data acquisition unit configured to acquire the output data, of which the output is set as being executable by the executor, from the information processing device; and an output data transmission unit configured to send the output data acquired by the output data acquisition unit, to the output device connected to the terminal device.

Terminal device, output system, and output method

An disclosed information processing apparatus includes a memory unit for storing first setting-values for setting-items for a program in accordance with multiple priority levels, a given one of the setting-items being for one or more of the first setting-values, and each of the first setting-values having one of the priority levels assigned thereto; a setting information management unit for obtaining the first setting-values from the memory unit, and creating second setting-values by selecting, as one of the second setting-values, one of the first setting-values for any given setting-item from the first setting-values for the given setting-item such that the one of the first setting-values selected for the given setting-item has a highest priority level among the first setting-values for the given setting-item; and a program management unit for starting the program that operates based on the created second setting values.

Growing community of inventors

Tokyo, Japan

Minako Takigawa