At&t Intellectual Property I, L.p.

University of Texas System

At+t Corp.

Min-Hsuan Chen

Christopher Kwan

Richard Chiang

Stephen R Lang

Andrea Basso

David H Lu

Jia Wang

Zihui Ge

Yin Sheng Zhang

Jennifer Yates

Ajay Mahimkar

Li-Jin Wu Chung

Chee Ching

Han Hee Song

A system that incorporates teachings of the present disclosure may include, for example, obtaining regression coefficients that quantify a relationship between premises feedback and first network and premises performance indicators, obtaining second network performance indicators for the network elements, obtaining second premises performance indicators for the customer premises equipment, and predicting customer complaints by applying the obtained regression coefficients to at least the second network performance indicators and the second premises performance indicators. Other embodiments are disclosed.

Method and apparatus for managing quality of service

Methods and apparatus to characterize and predict network health status are presented. A particular method of characterizing and predicting a health status of a network node includes receiving a plurality of report values associated with the network node, where each report value is one of alert and normal, and where each report value is received at a corresponding time. The method includes calculating a current report weight associated with a current report value received at a current time. When a first previous report value was received at a first previous time before the current time, the current report weight is calculated based at least partially on the current report value and at least partially on a first previous report weight associated with the first previous value. The method includes storing the current report weight at a memory device.

Methods and apparatus to characterize and predict network health status

At least one exemplary embodiment of the present invention includes a method, comprising requesting real-time measurement data for a telephone network between a transit carrier and a predetermined terminating carrier; and automatically receiving the real-time measurement data via the Internet at an originating carrier associated with the transit carrier. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. This abstract is submitted with the understanding that it will not be used to interpret or limit the scope.

Real-time network traffic view

At least one exemplary embodiment of the present invention includes a method, comprising automatically obtaining real-time measurement data for a telephone network between a transit carrier and a predetermined terminating carrier; and automatically providing the real-time measurement data via the Internet to an originating carrier associated with the transit carrier. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. This abstract is submitted with the understanding that it will not be used to interpret or limit the scope.

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Colts Neck, NJ, United States of America

Min-Hsuan Chen