Amazon Technologies, Inc.

Milo Oostergo

Jonathan Alan Leblang

Collin Charles Davis

Kevin Crews

Aakarsh Nair

Gary Zhong

Yu-Hsiang Cheng

James L Ford

Ivo Van Doorn

Floor Mesters

Richard Christopher Green

Ruoyu Fei

Jingyu Ji

Aapo Juhani Laitinen

Krishnamurthy Ganesan

Cassity Barrows Queen

Surabhi Raje

Karthik Bellur

Sushant Bhatia

Sadie Mackay

Inchara Shivalingaiah

A mapping between environments and devices included therein may be maintained, such that a configuration of each environment is known. Upon detecting that a user is within an environment, and based on a current device state of devices within the environment, an application may be generated and presented to the user via a corresponding user device. The application may allow the user to activate and control the devices within the environment. In particular, the application may depict selectable controls that correspond to functions or operations associated with the different devices within the environment. The application may also be dynamically updated based on an updated current device state of the devices.

Application-based control of devices within an environment

Systems and methods are disclosed related to determining and providing contextual information associated with a meeting based in part by parsing text from a meeting invitation or calendar entry. A voice-capturing device may receive audio data before or during a meeting that includes an invocation phrase used to invoke a voice-based functionality. A response may be generated by the voice-capturing device or an associated service provider system based on the contextual information determined from the parsed meeting invitation and/or related sources.

Contextual parsing of meeting information

Technologies are disclosed for disambiguating contact information using relationship data using a virtual assistant. A user interacts with a virtual assistant to obtain and utilize contact information. For example, a virtual assistant may allow users to perform an action that utilizes contact information (e.g., make a call to a contact). The virtual assistant utilizes a contact service to identify candidate contacts that are related to the requesting user. The contact service identifies candidate contacts based on relationship data between the requesting user and the stored contacts. For example, the relationship data may indicate that the requesting user is on the same project or team as another contact, that the requesting user has the same role as another contact, that the requesting user is a manager of another contact, as well as other attributes. In some examples, the contact service limits the number of candidate contacts provided to requesting user.

Disambiguating contacts using relationship data

Input data, such as audio and/or video data, may be captured from a first room, for example via microphones and/or cameras within the first room. A first quantity of people within the first room may be determined based at least in part on the input data. An alert may be provided when the first quantity of people exceeds a threshold quantity of people. Additionally, locations of people within the room may also be detected based at least in part on the input data. A first proximity of a first person in the room to a second person in the room may be determined. An alert may also be provided when the first proximity is less than a threshold proximity.

Detection and alerting based on room occupancy

Methods, systems, and computer-readable media for batch registration and configuration of devices are disclosed. A plurality of devices are detected over one or more networks. Data indicative of the plurality of devices is provided through a user interface. Through the user interface, user input is received that indicates a selected plurality of the devices. The selected plurality of the devices are registered with a service provider environment. The selected plurality of the devices are authenticated using device-specific credentials and registered for device-specific accounts with the service provider environment. A configuration profile is deployed to the selected plurality of the devices.

Batch registration and configuration of devices

This disclosure describes a feedback service that collects feedback for skills, or capabilities, of a virtual assistant that interacts with users, and associates the feedback with the appropriate skills. Virtual assistants interact with users via voice-enabled devices that are backed by voice-processing systems that support various skills of the virtual assistants. Due to large numbers of skills, users are unable to determine which skill is invoked during interactions with virtual assistants, and are thus unable to provide feedback for the skill. The techniques described herein include continuing a speech dialogue with a user after completion of an interaction, and requesting feedback regarding the interaction. Additionally, the techniques may include collecting contextual data for the interaction (e.g., dropped packets, latency caused by jitter, etc.). The feedback service can associate the feedback and contextual data with the particular skill used in the interaction to improve the functioning of the virtual assistant.

Centralized feedback service for performance of virtual assistant

Systems and methods are provided for managing a conference call with multiple voice-enabled and voice-capturing devices, such as smart speakers. Reproduced, duplicate voice commands can cause unexpected results in a conference call. The voice commands can be determined to be received from the same conference call. A voice command for a particular voice-enabled device can be selected based on an energy level of an audio signal, event data, time data, and/or user identification.

Network conference management and arbitration via voice-capturing devices

Techniques for selecting a meeting to join in response to a voice command from a user are described herein. A user may utter a voice command to 'join my meeting' and, in response, the techniques may access a calendar associated with the user to identify the call-in information used to join the meeting. If the calendar indicates that the user is listed as an invitee for multiple meetings at the current time, then the techniques may analyze an array of criteria to determine which meeting the user most likely would like to join.

Selecting meetings based on input requests

Methods, systems, and computer-readable media for location-based functionality for voice-capturing devices are disclosed. An association is determined between a location value for a location parameter and one or more functionalities. The association is stored by a device management component of a service provider environment. An assignment of the location value to a device account is stored by the device management component. The device account corresponds to a voice-capturing device coupled to the service provider environment over one or more networks. Based at least in part on the assignment of the location value to the device account, the one or more functionalities are enabled for use by the voice-capturing device.

Location-based functionality for voice-capturing devices

Systems and methods are disclosed related to determining device settings for a meeting based in part by parsing text from a meeting invitation or calendar entry, and controlling one or more remotely controllable devices during the meeting according to the determined settings. Based on contextual information determined from a parsed meeting invitation and/or related sources, controllable devices such as remote-controllable window shades, lighting equipment, camera equipment, display screens and/or other in-room equipment may be automatically assigned to determined settings before or during an in-person meeting, conference call or videoconference.

Device control based on parsed meeting information

Functionality is disclosed herein for converting shared files to message attachments. A message interface is displayed that allows a user to compose an electronic message and to specify files to attachments. For example, a user may use a messaging client to specify the files to be converted to an attachment. The files that are specified to be attached to the electronic message are stored by a sharing service that is separate from the messaging service. Instead of downloading the specified files to the messaging client, the sharing service communicates the specified files directly to the messaging service. In this way, the amount of data downloaded to the messaging client associated with the computing device is reduced. When the user sends the message, the messaging client sends the message with the attachments to one or more recipients.

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Issaquah, WA, United States of America

Milo Oostergo