Microsoft Technology Licensing, LLC

Microsoft Technology Beaming, LLC

Mieszko G Matkowski

Krishnan Ananthanarayanan

Amit Kumar Dutta

Mahendra D Sekaran

Farookh P Mohammed

Kerry Woolsey

Andrey Belenko

Anand Srinivasan

Ganapathy V Raman

Vishak Gopal

Christopher M Eagan

Alexey Pikin

A computer system comprises computer storage holding a plurality of code modules, one or more processors and a communication system. The one or more processors are configured to execute the code modules and thereby implement the bots. The communication system comprises a message relay and an anonymized identifier generator. The message relay is configured to receive a message comprising an identifier of a user and an identifier of a target one of the bots. The anonymized identifier generator is configured to generate an anonymized identifier of the user unique to the target bot, by applying an anonymization function to the user identifier and the bot identifier in the message. The message relay is configured to transmit to the target bot a version of the message, which comprises the anonymized user identifier and does not include the user identifier, wherein the user identifier is not rendered accessible to the target bot.

Anonymized identifiers for secure communication systems

An online conferencing system that provides fine-grained control over recording of the online conference. A participant manager component detects current participants in an online conference. A video gathering component gathers video streams for each of at least some of the current participants in the online conference. A triggering component allows one or more of the participants to trigger operation of a recording component. The recording component identifies one or more of the gather video streams to record, and records the identified one or more video streams. The recording component may have fine-grained control over the recording process. If a participant joins the conference, that video from the new participant may be automatically recorded also. If a participant leaves a conference, the recording of that video may be stopped.

Dynamic recording of online conference

Various embodiments provide real-time translation of a voicemail into a readable format as the voicemail is being recorded. In some cases, a system server records the voicemail by first answering a call from an originating device that goes unanswered by a destination device. Upon answering the call, the system server translates the recording, while it is being recorded, into a readable format. Alternately or additionally, the system server forwards portions of the readable format to the destination device. In turn, as the destination device receives portion(s) of the real-time translation, it can display the associated content, and/or update what is displayed as new portions are received. At times, the destination device provides additional call control that interrupts the voicemail while it is being recorded at the system server, and redirects the call to the destination device if the originating device is still connected.

Text translation of an audio recording during recording capture

The customization of a communication pipelines having multiple stages. For each stage, a set of agent(s) is/are identified as available for adding to that stage. Furthermore, any stages that already have an agent assigned are identified. In response to receiving a user selection of an agent to be assigned to a particular stage, that does not already have an agent assigned, the selected agent is assigned to the stage. An enforcement agent enforces that there be only one agent assigned at most to each stage. Assignments of agents are made per stage. This allows the functionality of the agent to be simplified more towards augmenting the functionality of the stage. Accordingly, the logic of the agent is simplified, thereby making it more likely that there will be a healthy quality of agents available to select from for each stage.

Per-stage assignment of pipelines agents

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Woodinville, WA, United States of America

Mieszko G Matkowski