AT&T Intellectual Property I, LP

Michiel A E Bacchiani

Brian E Roark

Disclosed are systems and methods for providing a spoken dialog system using meta-data to build language models to improve speech processing. Meta-data is generally defined as data outside received speech; for example, meta-data may be a customer profile having a name, address and purchase history of a caller to a spoken dialog system. The method comprises building tree clusters from meta-data and estimating a language model using the built tree clusters. The language model may be used by various modules in the spoken dialog system, such as the automatic speech recognition module and/or the dialog management module. Building the tree clusters from the meta-data may involve generating projections from the meta-data and further may comprise computing counts as a result of unigram tree clustering and then building both unigram trees and higher-order trees from the meta-data as well as computing node distances within the built trees that are used for estimating the language model.

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Summit, NJ, United States of America

Michiel A E Bacchiani