Cisco Technology, Inc.

Michelle Concannon

Joseph Smyth

Debanjan Biswas

Sharadandu Konuthula

Cris Cristina

Niall Murphy

Nagendra Kunuturi

Patrick O'Sullivan

Vijayendra Shetty

Techniques are provided for a client device accessing a host virtual desktop (HVD) server in a network. At the client device, a session is initiated with the HVD server to access a virtual desktop hosted by the HVD server. The client device launches via the virtual desktop a communications application hosted by the HVD server to cause the communications application to obtain communication identifier information from a communications manager server. The communication identifier information is forwarded from the HVD server to the client device. The client device registers with the communications manager server using the communication identifier information to enable the client device to take on a persona of a user that is associated with the communication identifier information.

Personalized phone registration based on virtual desktop infrastructure

Techniques for providing for a seamless call transfer in a virtual desktop environment are supported. An apparatus may be capable of requesting access to a remote computer system for registration with a call manager, determining whether a call associated with the apparatus is active, automatically initiating suspension of the call in response to determining that the call is active and requesting registration of a telephone associated with the call, and resuming the suspended call. The seamless call transfer system may result in a more favorable calling experience during authentication with a virtual desktop environment and registration with a call manager.

Seamless call transfer

Growing community of inventors

County Galway, Ireland

Michelle Concannon