Sdl Enterprise Technologies Inc.

Alterian, Inc.

Michelle Amanda Evans

Elizabeth Ann High

Yi Lu

Russell Taufa

Joseph Hyeon Chang

Systems and methods for generating and displaying customer commitment framework data. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.

Generating and displaying customer commitment framework data

Systems and methods for determining the shareability of online content and generating customer relevance scores. Exemplary methods for determining the shareability of online content may include obtaining social media data from one or more social media platforms relative to online content, calculating a customer relevance score that represents shareability of the online content, and providing the customer relevance score to an end user client device by the social media intelligence system.

Growing community of inventors

Seattle, WA, United States of America

Michelle Amanda Evans