The Crawford Group, Inc.

Michele Muscarella Harmon

E Paul Reh

Robert Connors

Derik Reiser

Scott Stephens

Ryan Sven Johnson

Dave G Smith

Neil Fitzgerald

Jerome V Schmitt

Tom McAliney

Ryan C Flynn

Tom Mcaliney

Ryan Johnson

A number of techniques are disclosed for making it more convenient and efficient for customers to conduct various rental vehicle transactions. As an example, a technique for performing an automated pickup of a rental vehicle using a mobile device is disclosed. As another example, a technique for performing an automated return administration of a rental vehicle using a mobile device is disclosed. As another example, a technique for permitting customer to select a particular rental vehicle for a rental vehicle transaction using a mobile device is disclosed. Also disclosed is a technique for permitting a customer to keylessly start a rental vehicle using a machine-sensible item such as his/her mobile device without requiring the customer to possess a smart key.

Mobile device-enhanced user selection of specific rental vehicles for a rental vehicle reservation

Growing community of inventors

Ballwin, MO, United States of America

Michele Muscarella Harmon