AT&T Intellectual Property I, LP

Michele Macauda

Paritosh Bajpay

Neerav Mehta

Michael John Zinnikas

Jackson Liu

Zhiqiang Qian

Chen-Yui Yang

Roger B Aboujaoude

Richard Williams

Sorabh Saxena

Narinder Ghai

William J Hanselmann

Malvinder Singh

A system that incorporates teachings of the present disclosure may include, for example, a mobile communication device, having a controller to capture media content and transmit the media content to a media server with a request for distribution of the media content to one or more targeted recipients according to a user profile associated with the mobile communication device that is stored in the media server, where a format of the media content is adjusted by the media server based at least in part on the user profile. Other embodiments are disclosed.

Apparatus and method for delivering media content

Data flow analysis and routing processes include monitoring a process of a workflow, intercepting data traffic for data entered for the process, and identifying a communication path of a destination location for the data traffic. The method also includes verifying compliance of the process by applying business rules to the data, and notifying an entity of any non-compliance identified from the verification.

Method, system, and computer program product for providing network data flow analysis and routing

A system that incorporates teachings of the present disclosure may include, for example, a set-top box (STB) having a controller to generate a trouble report indicating a malfunction with one or more services, and submitting the trouble report to a mitigation system. The mitigation system can be adapted to detect one or more operational faults in at least one of a Digital Subscriber Line Access Multiplexer (DSLAM), a residential gateway (RG), and the STB, cycle operations of at least one of the DSLAM, the RG, and the STB responsive to detecting an undesirable state of operation of at least one of the DSLAM, the RG, and the STB, and generate a trouble ticket directed to a service agent responsive to detecting that at least one of the DSLAM, the RG and the STB continues to exhibit at least one operational fault. Other embodiments are disclosed.

System and method for service restoration in a media communication system

A data communications system may include a network having a plurality of network provider routers configured to support Open Shortest Path First (OSPF) circuits between customer edge routers outside the network, an automated diagnostic system coupled to the network provider routers. The automated diagnostic system may be configured to automatically initiate one or more inquiries of one or more of the network provider routers in response to a customer IP address identifying a customer edge router servicing a customer location from which a service failure has been reported and a circuit address identifying an Open Shortest Path First (OSPF) circuit related to the reported service failure. In addition, the automated diagnostic system may be configured to automatically process results of the one or more inquiries to automatically identify whether an Open Shortest Path First (OSPF) protocol problem is present in the network, and to automatically generate a notification for a work center when an Open Shortest Path First (OSPF) problem is identified in the network. Related computer program products and methods are also discussed.

Systems configured to automatically identify open shortest path first (OSPF) protocol problems in a network and related computer program products and methods

Example methods and apparatus to diagnose enhanced interior gateway routing protocol (EIGRP) problems in networks are disclosed. A disclosed example method to identify whether an EIGRP problem is present in a network comprises automatically performing one or more tests of one or more routers of the network in response to a submitted trouble ticket, processing results of the one or more tests to automatically identify whether the EIGRP problem is present in the network, and automatically assigning the trouble ticket to a work center when the EIGRP problem is present in the network.

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Monroe, CT, United States of America

Michele Macauda