Salesforce Com, Inc.

Michael Scott Micucci

David Goldbrenner

Ronald F Fischer

Nicolas Maquaire

Laurent Kubaski

Raphael Jean-Leconte

Kedar Doshi

Sanjaya Lai

Aditya S Kuruganti

George Wen Su

Leonard Gestrin

Suarav Mohapatra

Theodore James Summe

Saurav Mohapatra

Weiping Peng

Scott Douglas White

Peter Francis White

Anjan Goswami

Pingping Xiu

Zhenhua Xu

Pranav Suresh Shah

Prakash Mallick

Disclosed are methods, apparatus, systems and computer program products for database system communications with external content management data sources. In some implementations, the data sources are identified in a user interface. An authorization selection enables authorization of a given identified data source, and a customization selection enables customization of one or more search settings for searching content of the data source. Persistent objects representing content objects of the data sources can be stored in one or more databases. A database search can be performed on both native database files and the persistent objects.

Systems and methods for providing access to external content objects

Methods, systems, and devices for processing and answering a natural language query at a database server are described. An end user may submit a question in natural language over a communication platform. An answer engine running on the database server may receive the question, and may process the content of the question using natural language processing (NLP) techniques. The answer engine may construct a search query based on the NLP, and may retrieve a set of documents from a database using the search query. The answer engine may rank the documents, prune the number of documents, modify the documents for the given communication platform, or perform any combination of these functions. In some cases, an intermediate user may review the documents, and may select one or more documents for publication. The answer engine may send the selected documents to the end user as answers in response to the question.

Omni-platform question answering system

Disclosed are systems, apparatus, methods, and computer-readable storage media for providing access to an online social network. The online social network can be specific to an organization having one or more internal users. In some implementations, a request message is received from a requesting user to access social network data of the online social network. The requesting user is identified as an external user of the organization, and it is determined that the requesting user has an authorized status. Access to only a portion of the social network data is provided to the authorized requesting user.

Computer implemented methods and apparatus for providing access to an online social network

Disclosed are systems, apparatus, methods, and computer-readable storage media for providing alerts in an online social network. In some implementations, the online social network is specific to an organization having one or more internal users and one or more external users. An indication of an action associated with providing data to the online social network is received from a computing device. A group associated with the indication of the action is identified. It is determined that the identified group includes the one or more external users. Responsive to determining that the identified group includes the one or more external users, an instruction to display an alert notification is provided at the computing device.

Methods and systems are provided for synchronizing and sharing a file. A set of access privileges is configured within a cloud collaboration site to define a sharing configuration to allow sharing of the file between a group of computing devices comprising a first computing device and one or more second computing devices. A sync client automatically creates a sync folder on the first computing device that is used for storing files added to the sync folder. When a file is updated at the first computing device and added to the sync folder, the updated file is automatically synchronized at the cloud collaboration site so that the updates are accessible by the one or more second computing devices. The updated file is automatically pushed from the cloud collaboration site to the one or more second computing devices to share the updated file in accordance with the sharing configuration.

System and method for synchronizing data objects in a cloud based social networking environment

Disclosed are methods, apparatus, systems, and computer readable storage media for establishing access with a content object stored in a content management data source from an on-demand database service. A request can be received from a user of the on-demand database service to access data regarding a content object stored in an external content management data source. The content management data source can be identified based on the request, and the request can be provided to a repository-specific connector communicatively coupled to the external content management data source. Access can be established with the content object to retrieve the requested data, and a virtual object associated with the on-demand database service can be created to instantiate connection between the content object and the on-demand database service. The requested data can be provided to a display device in a user interface for the on-demand database service.

Systems and methods for content management in an on-demand environment

Methods and systems are provided for synchronizing and sharing data objects. The method includes configuring a set of access privileges, within a collaboration site, to define a sharing configuration to allow sharing of a set of data objects between a group of computing devices comprising a first computing device and second computing devices; updating a data object at the first computing device; receiving an updated data object at the collaboration site from a sync client of the first computing device in response to saving the updated data object; automatically synchronizing the updated data object at the collaboration site; and automatically pushing the updated data object from the collaboration site to the second computing devices to share the updated data object in accordance with the sharing configuration.

Disclosed are methods, apparatus, systems, and computer readable storage media for providing access in an on-demand database service to a content object stored in an external content management data source. Information data identifying a content object stored in an external content management data source can be received and communicated through one or more middleware components. The one or more middleware components can serve as a content hub to establish access with the content object and retrieve data regarding the content object. The data regarding the content object can be stored in a persistent object, which can represent the content object in a social layer of the on-demand database service.

Methods and systems are provided for synchronizing and sharing data objects in a cloud based social networking environment of the type including a collaboration cloud. The method includes defining a sharing configuration based on at least one metadata key word, within the collaboration cloud, the sharing configuration including a second computing device; running a dedicated client synchronization application on a first computing device; updating a data object using the first computing device; automatically synchronizing the updated data object with the collaboration cloud; and propagating, using the collaboration cloud, the updated data object to the second computing device.

Methods and systems are provided for synchronizing and sharing data objects in a cloud based social networking environment of the type including a collaboration cloud. The method includes defining a sharing configuration within the collaboration cloud to include a second computing device; running a dedicated client synchronization application on a first computing device; creating a sync folder on the first computing device using the client synchronization application; updating a data object using the first computing device; adding the updated data object to the sync folder; automatically synchronizing the updated data object with the collaboration cloud; and propagating, using the collaboration cloud, the updated data object to the second computing device.

The technology disclosed relates to hosting legacy data sources in a cloud environment. In particular, it relates to providing users with flyweight access to content stored in legacy content repositories from within cloud based applications. It uses full-duplex secure transport tunnels and repository-specific connectors to traverse security layers and access the content repositories. It also creates virtual objects representing the content in the content repositories and embeds them in the cloud based applications.

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Larkspur, CA, United States of America

Michael Scott Micucci