International Business Machines Corporation

Michael Reuben Head

Hidayatullah Habeebullah Shaikh

Andrzej P Kochut

Jonathan Paul Munson

Yu Deng

Murthy V Devarakonda

Anca Sailer

Rafah A Hosn

Kirk Alan Beaty

Charles Otto Schulz

Mahesh Viswanathan

Deng Yu

Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for implementing an extensible support system for multiple service offerings. For example, such a support system can be a business support system which may be employed in conjunction with a cloud computing environment.

Extensible support system for service offerings

Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for ontology based resource provisioning and management for services. For example, such an ontology based approach can be utilized in conjunction with a business support system which may be employed in conjunction with a cloud computing environment.

Ontology based resource provisioning and management for services

A method and system include replicating an image representing a sequence of bytes on a local storage medium on a target device by determining a similarity between images and reconstructing a new image using equivalent blocks from one or more similar images locally available on the target device or available on donor devices to reduce network link usage and transfer time in replicating the image.

Scalable image distribution in virtualized server environments

A method of providing support services as a service is presented. For example, the method includes providing to a service provider one or more service modules operative to provide the support services to the service provider. The one or more service modules are provided by one or more suppliers of the support services and include instruction code operative to be performed on a processor device and one or more application programming interfaces operative for programmatic access to the one or more service module. The service modules may further include one or more user interfaces operative for interactive access to a respective service module. The one or more service modules may include, for example, one or more of a profile service module, an offering service module, a customer service module, a process service module, a user interface service module and a revenue service module.

Provision of support services as a service

In accordance with one aspect of the embodiments of this invention there is a method to operate a network mapping tool. The method includes performing a network mapping operation over a first set of ports to generate a list of hosts that are found to be alive; performing a sequential scan on only those hosts in the list to detect the operating system of each host in the list; and performing a parallel port scan to detect characteristics of only those hosts in the list. The characteristics can include an identification of at least applications and services running on the hosts in the list. The second set of ports can be a full set of ports.

Method and apparatus for operating a network mapping tool to perform host discovery

A method for service creation based on graph mapping including constructing a graph having leaf nodes in an environment including business support nodes associated with respective services and operations support nodes including attribute models, identifying a plurality of services at a level of the leafs in the graph, extending the graph by representing existing services offerings in terms of operation level service definitions and new services at the level of the leafs, and re-combining leaf nodes to define new services at service creation time.

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Tarrytown, NY, United States of America

Michael Reuben Head