Davox Corporation

Michael McGreevey

Robert J Stent

A statistical data collector gathers statistical data concerning the operation of at least one data terminal coupled to a host system by way of a data terminal controller. The data terminal controller controls access to the host by the data terminal. Each data terminal coupled to the data terminal controller includes at least one user definable function selector for selecting a previously defined data processing function. The data terminal controller further includes a statistical data collector, responsive to a selected data terminal user definable function selector, for gathering statistical data concerning the data processing function selected by the user definable function selector and operation of the data terminal.

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Billerica, MA, United States of America

Michael McGreevey