Microsoft Technology Licensing, LLC

Michael K Higashi

Juan Vicente Esteve Balducci

Selvaraj Nalliah

David Paul Limont

John Allen Atwood

Shivakumar Seetharaman

Salman Zafar

Joseph T Flint

Imran Masud

Chris J Hinman

Patrick Tousignant

Burhan Ateeq

Elena Apreutesei

Gustavo Santos

Michael R TenEyck

Methods, systems, and software are disclosed herein for facilitating personas in communication exchange environments. Aspects of the disclosure include search requests to search for relevant personas. In response to each of the search requests, different contact sources are searched for any relevant contacts. Any relevant personas can then be returned having contact information assembled from the relevant contacts.

Facilitating personas in communication exchange environments

Embodiments described herein generally relate to a method and system of integrating a user's voice mail onto a single voice messaging service, e.g., a Unified Messaging (UM) service, such that a client may access this single source for voice mail retrieval, even where such voice mails are from a variety of sources, e.g., work, mobile phone, etc. A user, or the user's mobile operator, need only agree to accept the service, and the registration and configuration requirements for providing the service and forwarding calls to the service are automatically configured. The user's existing 'speed dial' key or other setting for retrieving voice mail may also be automatically configured to the access number(s) for the service. Configurations may monitor the status of the service and update access and/or forwarding numbers. Voice mail forwarding and settings may also be automatically reverted back to the user's original service.

Message forwarding and retrieval with a single messaging service

A method for accessing offline voicemail messages within a mobile messaging application may be provided. First, a voice mail message may be received and the voicemail message may be transcribed to text. Next, the voicemail message and the text transcription may be stored. The recipient may then be presented with a list of voicemail messages and the voicemail message may be retrieved in response to the recipient. The recipient may read or listen to the voicemail message or both. The recipient may also annotate the voicemail message.

Offline voicemail

Described herein are embodiments for managing policies of a mobile device. In embodiments, a mobile device receives policy containers from a plurality of disparate management agents. Each policy container has one or more policies. Each policy corresponds to a particular category that governs various aspects of the device. The policies described herein may be device wide policies corresponding to various features on the device. The policies may also be data specific policies which dictate how data is stored on and transferred to and from the device. Once the policies are received, a determination is made as to which policy in each category is the most secure policy. The most secure policy for each category is merged to create a global policy that is applied to the mobile device.

Integrating policies from a plurality of disparate management agents

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Issaquah, WA, United States of America

Michael K Higashi