International Business Machines Corporation

Salesforce Com, Inc.

Salesforce, Inc.

Michael John Burr

Hugh Edward Hockett

Rohith Kottamangalam Ashok

Matthew J Sheard

Michael S Law

Lorin Ullmann

Roy Frank Brabson

Daniel Everett Jemiolo

Kristin R Whetstone

Jason Wagner

Sivaram Gottimukkala

Rajeeta Lalji Shah

Stephen Carraway

Matthew Buland

Methods, systems, and devices supporting adjusting user interfaces based on user usage patterns are described. A page layout server may store an initial page layout for a page corresponding to a data object type, where the initial page layout may be defined by a first user and include a set of user interface components. The page layout server may transmit, to a set of user devices, a first indication of the page for display by the set of user devices according to the initial page layout. The page layout server may track user interactions with the set of user interface components, determine an updated page layout for the page based on an analysis of the tracked user interactions and the initial page layout, and transmit a second indication of the page for display by the set of user devices according to the updated page layout.

Adjusting a user interface layout based on user usage patterns

Disclosed are examples of systems, apparatus, methods and computer program products for automatically matching start criteria and completion criteria of a walkthrough for an application or an online service. A database storing data objects identifying walkthroughs and walkthrough stages can be maintained. An indication can be received that walkthrough stages of a first walkthrough in the database have been added, removed, or modified. It can be determined that a first completion criterion associated with a first walkthrough stage of the first walkthrough and a first start criterion associated with a second walkthrough stage of the first walkthrough do not match. The first start criterion and the first completion criterion can be processed to generate a matched start criterion and a matched completion criterion. The first start criterion and the first completion criterion can be replaced with the matched start criterion and the matched completion criterion to generate a modified walkthrough.

Automatically matching start criteria and completion criteria of a walkthrough for an application or online service

Disclosed are examples of systems, apparatus, methods and computer program products for converting video into a walkthrough for an application or an online service. For example, a database storing data objects identifying walkthrough stages can be maintained. Each walkthrough stage can be associated with one or more features of an application or a service. Video comprising a plurality of frames can be received. A spatial region of one or more of the frames can be matched to a graphical component of the application or the service to produce a mapping. One or more of the frames can be processed using the mapping to determine that an update to a user interface (UI) displayed on a computing device has occurred. One or more walkthrough stages stored in the database can be identified based on the mapping. The one or more identified walkthrough stages can be assigned to a walkthrough. The walkthrough can be stored as a data file in a database of a database system. The walkthrough can be configured to be accessed via the data network and interacted with using the computing device.

Converting video into a walkthrough for an application or an online service

A method, data storage device and computer program product for efficiently configuring different types of hardware components. A Universal Serial Bus (USB) key is preloaded with multiple profiles, where each profile contains a configuration file(s) associated with a particular type of hardware component. Upon plugging the USB key into a hardware component, the USB key recognizes the type of hardware component based on the properties of the hardware component available on the USB interface. The USB key identifies a profile containing the configuration file(s) associated with the recognized type of hardware component. The USB key then presents the configuration file(s) contained in the identified profile to the connected hardware component. Such a process may be repeated for configuring another type of hardware component. In this manner, the user is able to efficiently configure different types of hardware by having the USB key function as multiple USB keys.

Universal serial bus (USB) key functioning as multiple USB keys so as to efficiently configure different types of hardware

A method, system and computer program product for determining a relative priority for a job. A 'policy' is selected based on the job itself and the reason that the job is being executed, where the policy includes a priority range for the job and for an application. A priority for the job that is within the priority range of the job as established by the selected policy is determined based on environmental and context considerations. This job priority is then adjusted based on the priority of the application (within the priority range as established by the policy) becoming the job's final priority. By formulating a priority that more accurately reflects the true priority or importance of the job by taking into consideration the environmental and context considerations, job managers will now be able to process these jobs in a more efficient manner.

Determining a relative priority for a job using context and environmental considerations

A method, system and computer program product for reducing the failure of processes. After a job is received, a determination is made as whether the received job is a 'short-lived job' or a 'long-lived job.' A short-lived job refers to a job who accomplishes a given task in less than a threshold period of time. A long-lived job refers to a job who accomplishes a given task in greater than a threshold period of time. For an identified long-lived job, the long-lived job is executed on a single process apart from other processes; whereas, the short-lived job is executed on at least one process separate from the processes executing long-lived jobs. As a result of executing the long-lived jobs on separate processes from the short-lived jobs, the likelihood of having a process fail is lessened since the duration of time that the process is running will be lessened.

Using separate processes to handle short-lived and long-lived jobs to reduce failure of processes

A method, system and computer program product for efficiently configuring different types of hardware components. A computing device is connected to a hardware component to be configured. The computing device detects the type of the hardware component upon being connected to the hardware component. The computing device then identifies a profile from among multiple profiles associated with the detected type of hardware component, where each profile contains a configuration file(s) for configuring its associated type of hardware component. Upon identifying the profile associated with the connected hardware component, the computing device emulates a Universal Serial Bus (USB) key presenting the configuration file(s) contained in the identified profile to the detected hardware component. Such a process may be repeated for configuring another type of hardware component. In this manner, the user is able to efficiently configure different types of hardware by having the computing device emulate multiple USB keys.

Emulating multiple universal serial bus (USB) keys so as to efficiently configure different types of hardware

A method, system, and computer program product for logging events in a data processing system is provided. In one embodiment, responsive to a determination that a situation exists preventing a primary logger from executing a logging task, a swappable adaptive logger is created, which in turn is pointed to a boot logger created by a swappable adaptive log engine. Event information is then logged to the boot logger. For example, the boot logger may write event information to memory or to a file if the logging database is unavailable. When the primary logger becomes configured and functional, the swappable adaptive logger swaps the boot logger for the primary logger and begins writing event information to the primary logger.

Methods and apparatus in a logging system for the adaptive logger replacement in order to receive pre-boot information

A system and method for implementing distributed transactions using configuration data that is available to all applications which may wish to access the data. Added to the configuration data is at least one status indicator to allow applications to ascertain the status of updates without performing a database-specific distributed transaction. An application which is preparing to write/update stored information must first change the at least one status indicator associated with the underlying storage. Thereafter, any other application which has a need to read or write the stored information will readily ascertain the status of the stored information from the configuration data. The other application which has need of the data may choose to read the old and/or partially updated data or may wait until the update has been completed and the at least one status indicator has been changed to indicate completion of the update. Status indicators may be associated to entire nodes at which data is stored or to specific pieces (e.g., keys) of the stored data. Furthermore, the status indicator of the configuration data can be displayed to a user.

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Apex, NC, United States of America

Michael John Burr