Bank of America Corporation

Michael J Mayer

David M Andersen

Emerson D Miller

Phillip L Richards

Eric B Hobart

Brian L Toomey

Philip L Richards

John N Whalen

David W Stellhorn

Christopher D Montrois

Benjamin Clark

Hayden S Johnson

Jeffrey V Knox

Jay A Johnson

Embodiments of the invention relate to systems, methods, and computer program products for the management of custodians within an electronic discovery system. Embodiments of the invention herein disclosed provide for methods of creating, maintaining, and utilizing a unified custodian directory for the purposes of carrying out electronic discovery within an enterprise environment. By employing a unified custodian directory to manage custodians apart from the electronic discovery cases to which they relate, the custodian management system of the present invention promotes efficiencies in the field of electronic discovery.

Custodian management system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. Embodiments herein disclosed provide for an enterprise-wide e-discovery system that provides for source-to-processing file conversion of electronic communications and, in some embodiments, decryption of encrypted electronic communication entries for the purpose of efficiently processing data and supplying the electronic data to third party data analysis providers.

Source-to-processing file conversion in an electronic discovery enterprise system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. More specifically, embodiments relate to managing the process for creating search term sets to be applied to electronic data sets associated with a case in an electronic discovery system. A search term management application is provided that allows for multiple users to work collaboratively to define the final search term set that is subsequently applied to the corpus of electronic data for the case. In addition, the application provides for tracking the overall search term creation process. In addition, embodiments provide for a search term hit count engine that is configured to determine search term hit counts for data as a means of predicting the volume of data needed to review.

Search term hit counts in an electronic discovery system

Embodiments of the invention relate to systems, methods, and computer program products for automated straight-through processing in an electronic discovery system. Further, the embodiments described herein provide for electronic discovery processes, such as, but not limited to, data collection, barcoding, source-to-processing, quality control, third-party network data transfer and data analysis platform loading to be automatically initiated and performed in pipeline fashion. Once a process is completed on a dataset, the next process in the flow is automatically initiated unless exceptions are determined to exist. In addition, embodiments provide for prioritizing cases and conducting each process in the straight-through data processing based on the case prioritization.

Automated straight-through processing in an electronic discovery system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery and custodian management. Embodiments herein disclosed provide for an enterprise wide e-discovery system that provides for data to be identified, located, retrieved, preserved, searched, reviewed and produced in an efficient and cost-effective manner across the entire enterprise system. In addition, by structuring management of e-discovery based on case/matter, custodian and data and providing for linkage between the same, further efficiencies are realized in terms of identifying, locating and retrieving data and leveraging results of previous e-discoveries with current requests.

Electronic discovery system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. More specifically, embodiments relate to providing positive identification of individuals for addition, as custodians, to cases or matters within an electronic discovery system. The identification is performed simultaneously, in bulk, using disparate information related to the individuals. In this regard, individuals can be positively identified through one specific identification procedure, without having to search multiple databases to verify the identity of an individual/custodian. In addition to positively identifying custodians, the present invention provides for adding the identified custodians, simultaneously, in bulk, to a case or matter and, in some embodiments, uploading or otherwise transferring custodian profile data to the case management system/database, as need be.

Positive identification and bulk addition of custodians to a case within an electronic discovery system

Embodiments of the invention relate to an improved electronic discovery. More specifically, embodiments relate to managing the process for creating search term sets to be applied to electronic data sets associated with a case in an electronic discovery system. A search term management application is provided that allows for multiple users to work collaboratively to define the final search term set that is subsequently applied to the corpus of electronic data for the case. In addition, the application provides for tracking the overall search term creation process. In addition, embodiments provide for a search term hit count engine that is configured to determine search term hit counts for a portion of a corpus of data, such that the determined search term hit count may be predictive of the volume of data needed to review.

Search term management in an electronic discovery system

In general, embodiments of the invention relate to systems, methods, and computer program products for determining the probability that a given website is conducting or is related to fraudulent activity, including phishing activity. More particularly, embodiments of the invention relate to automatically monitoring and scoring URLs for fraudulent activity by parsing keywords, combinations of keywords, and other relevant data from an input communication, such as an email, and analyzing the data obtained against a database containing a plurality of grading factors.

Phish probability scoring model

Embodiments of the invention relate to systems, methods, and computer program products for remotely collecting data stored by a user in one or more network storage areas residing on a network. For example, embodiments of the method involve utilizing a mapping tool to identify at least one network storage area associated with the user, utilizing a collection tool to access at least one network storage area via a network, copying the data stored on the at least one network storage area, and transmitting the data from the at least one network storage area to a collection server.

Network storage device collector

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. Embodiments herein disclosed provide for an enterprise-wide e-discovery system that provides for validity verification of electronic communications prior to subsequent processing, such as decryption or standardized format conversion.

Electronic communication data validation in an electronic discovery enterprise system

Apparatus, methods and computer program products are described herein for automatically decrypting electronic communication that is harvested from custodians in an enterprise-wide electronic discovery system. Automatic decryption provides for electronic communication that is encrypted to be decrypted, even in instances in which the system is not provided the password and/or decryption key(s) from the encrypting custodian. The automatic decryption process, which ensues prior to delivering data to the third party data analysis provider or the requesting party, allows for data that may otherwise be unavailable or incomprehensible to the third party or requester to be readily accessible. Thus, decryption of such data in a relatively efficient and automated manner is highly beneficial.

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Charlotte, NC, United States of America

Michael J Mayer