Microsoft Technology Licensing, LLC

Michael Geoffrey Andrew Wilson

James Charles Kleewein

Ashish Consul

Suryanarayana Murty Gorti

David Andrew Howell

Clifford Didcock

A method is presented for generating a list of frequently used words for an email application on a server computer. When a request is received for a word frequency list for emails stored in a user's mailbox, a word frequency list is returned if one exists. If the word frequency list does not exist, an asynchronous process is started on the server computer to generate a word frequency list. If the word frequency list exists but it is older than an aging limit, an asynchronous process is started on the server computer to regenerate the word frequency list. The word frequency list is stored in the user's mailbox along with a timestamp indicating the date and time that the list was created or updated.

Using message sampling to determine the most frequent words in a user mailbox

A Unified Messaging (UM) gateway device located at a branch office of a UM system manages calls if the network connecting the branch office to a UM server of the UM system is unavailable. The UM gateway device contains relatively simple hardware and software as compared to the hardware and software of a UM server. The UM gateway device provides call answering functionality, in the absence of the UM server. In various configurations, the UM gateway device provides access to mailboxes, manages incoming calls, provides an outgoing message (e.g., an announcement or prompt), provides an indication where the called-for person can be reached, and, when the network becomes available, returns management of incoming calls to the UM server and/or handles incoming calls in conjunction with the Unified Messaging server.

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Sammamish, WA, United States of America

Michael Geoffrey Andrew Wilson