Truist Bank

Michael Geist

Jonathan Topp

Madhu Babu Martheneni

Bernie Pfeiffer

Priya Kenkare Shankaranarayana

Heather Choudhury

Veeranjaneya Chandu

A system can be provided for providing access for internal client devices to a voice-enabled application. For example, the system can receive an access request with an authentication credential associated with an internal client device. The access request can be a request to access the voice-enabled application. In response to receiving the access request, system can verify the internal client device by accessing an active directory with authentication credentials authorized to access the voice-enabled application and by determining that the authentication credential is included the authentication credentials of the active directory. Then, in response to verifying the internal client device, the system can transmit an indication of the verification of the internal client device to the authentication system to cause the authentication system to provide access for the internal client device to the voice-enabled application.

Authentication process for facilitating secure access to voice-enabled applications

A system can be provided for providing access for internal client devices to a voice-enabled application. For example, the system can detect a selection of the voice-enabled application by an internal client device. The voice-enabled application can generate metadata related to a secure interaction between entities for preventing an adverse event. In response to detecting the selection of the voice-enabled application, the system can further transmit an access request to a federated identity provider. The access request can include an authentication credential associated with the internal client device and an identity indicator associated with the voice-enabled application. The system can receive, from the federated identity provider, an authentication of the internal client device based on the authentication credential and the identity indicator. Moreover, in response to receiving the authentication of the client device, the system can provide access for the internal client device to the voice-enabled application.

A computer-implemented method includes storing parameters that define data requested by a client device. The method also includes receiving the data that satisfies the parameters from interaction channels in response to a request for the data. The method further includes detecting unique identifiers in the data. Each unique identifier of the unique identifiers can be associated with an entity. Additionally, the method includes generating subsets of data for each of the unique identifiers. The method also includes causing a display of the subsets of data for each unique identifier at a user interface of the client device. The subsets of data for each unique identifier can be sent to the client device as separate files.

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Woodstock, GA, United States of America

Michael Geist