International Business Machines Corporation

Michael G Christiansen

Thurman O Pylant

Palanisamy A Gounder

Ashish Rajput

Guy Briggs

Lalit Pant

Michael C Rieser

Stuart D Ander

Shamika S Naik

S Sridhar

Steven Darrel Woodcock

S Dale Ander

Steve Woodcock

Jason Randall

Methods, systems and articles of manufacture to generate file transfer monitoring criteria are disclosed. An example method obtains a file transfer log file from a first network entity and obtains from the transfer log file, file transfer metadata that is associated with file transfer activity between the first network entity and a second network entity. The file transfer metadata is used to generate a file transfer monitoring criterion that is associated with selectively monitoring the file transfer activity between the first network entity and the second network entity. Service level criteria associated with the file transfer event is automatically updated based on the file transfer monitoring criterion.

Systems and methods of specifying service level criteria

Methods, systems, and articles of manufacture to generate file transfer monitoring criteria are disclosed. An example method obtains a file transfer log file from a first network entity and obtains from the transfer log file file transfer metadata that is associated with file transfer activity between the first network entity and a second network entity. The file transfer metadata is used to generate a file transfer monitoring criterion that is associated with selectively monitoring the file transfer activity between the first network entity and the second network entity. Service level criteria associated with the file transfer event is automatically updated based on the file transfer monitoring criterion.

A method and apparatus for examining workflow processes can include monitoring system having a definition element that selectively defines one or more workflow process elements of a corresponding workflow, and a monitor element that identifies one or more monitoring parameters for each of the workflow process elements. The system can also include one or more operational aspects of the one or more workflow process elements according to corresponding definitions and monitoring parameters.

Method and apparatus for examining workflow processes

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Plano, TX, United States of America

Michael G Christiansen