Ncr Corporation

Michael E Halpern

John C Goodwin, Iii

A method of controlling a self-service terminal which makes optimal use of features offered by the self-service terminal. The method includes the steps of monitoring operation of a self-service terminal application, determining features of the self-service terminal application used by operators, storing usage information about the features, identifying triggering information, analyzing the usage information and the triggering information to determine optimal features to enable in the self-service terminal application, and enabling the optimal features.

Method of controlling a self-service terminal

A system and method of scheduling assisted-service travel terminal representatives which optimizes staffing of assisted-service travel terminals. The system includes a computer for analyzing the first travel information from a plurality of self-service travel terminals and second travel information from a plurality of assisted-service travel terminals to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives, and for generating a report containing the schedule.

System and method of scheduling assisted-service travel terminal representatives

A system and method of configuring value cards which facilitates selection of personalized limits on value card use in transactions. The value card configuration system includes a display for displaying value card configuration options, an input device for recording customer selections of the value card configuration options, and a computer for controlling the display and the input device, for assigning a value card identification number to the value card, for dispensing the value card, for establishing a connection to a value card host computer, and for sending the selections to the value card host computer via the connection for later retrieval during a transaction in which the value card is used for payment.

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Collingswood, NJ, United States of America

Michael E Halpern