Riverbed Technology, Inc.

Salesforce, Inc.

Slack Technologies, Inc.

Nbt Technology, Inc.

Michael Demmer

Steven McCanne

Sri Vasamsetti

David Tze-Si Wu

Ilan Frank

Alfred Landrum

Shanan Delp

Christopher Sullivan

Jason Klym

Neha Sharma

Nitin Gupta

Matthew Wahl

Arvind Jain

Steven Gordon

James Scheinblum

John Rodgers

Elizabeth Clemenson

Paul Rosania

Tracy Stampfli

Danil Glinenko

Paul Matthew Jennings

Yian Lo

Kand Ly

Myles Grant

Kevin Marshall

Audrei Drummond

Venkatraju Venkatanaranappa

Colin Gibbs

Pranay Agarwal

Andrew S Morrison

Ryan David Morris

Ittai Sean Barzilay

Ryan Greenberg

Yoav Sion

Samir Ketema

Bradford Parker Monroe, Ii

Jonathan Russell

Derek J Watson

Preetham Deshikachar Shrinivas

Rohit Agarwal

Julie Cockle

Sivapriyan Sivakumaran

Youny Jing Kuang

Generating a shared workspace communication is described. A communication platform can receive, from a first account of a first workspace associated with a first organization, a request to create a shared workspace between the first organization and a second organization associated with a second workspace, wherein the first workspace comprises a first set of functions and the second workspace comprises a second set of functions. Based on the request, the communication platform can generate the shared workspace which may be accessible to one or more first users associated with the first workspace and one or more second users associated with the second workspace. The communication platform can assign a set of permissions to interact with the shared workspace to the one or more first users and the one or more second users to interact with the shared workspace. In some examples, the communication platform may generate a channel in the shared workspace.

Shared workspaces

Generating shared workspaces for enabling communications between users of different organizations and facilitating discovery of users associated with different organizations is described. A first user can generate a shared workspace and associate one or more other organizations therewith. The first user can designate first criteria associated with joining the shared workspace. The communication platform can receive a request from a second user to join the shared workspace. Based on a determination that the second user satisfies the first criteria, the communication platform can enable the second user access to the shared workspace. In some examples, an administrator associated with an organization of the second user can establish second criteria for users of the organization to join the shared workspace. In such examples, the communication platform can enable the second user access to the shared workspace based on a determination that the second user also satisfies the second criteria.

Integrated workspace on a communication platform

Embodiments described herein include apparatuses, computer program products, and methods for data management in a group-based communication system. Specifically, some embodiments address data management for group-based communication channel(s) accessible to any number of entities based on various data retention policies. In this regard, embodiments enable maintenance of data associated with multiple organizations accessing a group-based communication channel based on a single, shared data retention policy, or different data retention policies, for example based on authorship of the group-based communication message. In embodiments, a data retention policy may be assigned directly to an entity, or assigned to a higher-level or lower-level entity and function as a default data a retention policy for other entities associated therewith. A group-based communication system is configured to enable storage of data based on corresponding data retention policies for each organization identifier, and/or an agreed data retention policy for all organization identifiers.

Apparatuses, methods, and computer program products for data retention in a common group-based communication channel

The present disclosure is related to virtual spaces, such as channels, of a communication platform. In some cases, a channel may be designated as a private channel, which may permit access to the private channel by only users joined to the channel and may restrict/prevent access by all other users. The present disclosure is related to solutions for changing the private channel to a public channel, which may allow additional user accounts that were not associated with the private channel to discover and/or access the converted channel.

Converting private channels to public channels

Various embodiments of the present invention are directed to a communications apparatus and associated methods configured for managing user identification queries. The communication apparatus is configured to receive a user identification query comprising a requesting user identifier and a target user identifier, compare the target user identifier to a user status cache associated with the requesting user identifier to determine a known status, an unknown status, or a pending status, and cause rendering of a known user identification interface or a limited user identification interface. In some embodiments, the communication apparatus is configured to transmit a client device hold instruction in response to determining the pending status for the target user identifier with respective to a given requesting user identifier. Various embodiments discussed herein mediate and resolve voluminous user identification queries through a specially configured group-based caching service and associated system architecture.

Communication apparatus configured to manage user identification queries and render user identification interfaces within a group-based communication system

Managing organization disconnections from a shared resource of a communication platform is described. In a sharing approval repository of a communication platform, a shared resource can be associated with a host organization identifier and a non-host organization identifier. In an example, in response to receiving, from a user computing device associated with the host organization identifier or the non-host organization identifier, a resource disconnection request comprising a disconnecting organization identifier and a resource identifier associated with the shared resource, the sharing approval repository can be updated to add a disconnection indication for the resource identifier in association with the disconnecting organization identifier. The disconnection indication can restrict access, of users of a disconnected organization, to data associated with the shared resource that is stored in a live shared resource repository and can cause a static shared resource to be presented based on a selection input corresponding to the shared resource.

Methods, apparatuses and computer program products for managing organization connections in a group-based communication system

Multi-workspace shared communication channels described. A communication channel of a group-based communication platform can be associated with multiple group identifiers to associate the communication channel with at least two workspaces, wherein a first group identifier corresponds to a first workspace within which a first group communicates and a second group identifier corresponds to a second workspace within which a second group. The communication channel can be associated with multiple organization identifiers to associate the communication channel with at least two organizations, wherein a first organization identifier corresponds to a first organization and a second organization identifier corresponds to a second organization. A user interface can be presented via a user computing device, wherein the user interface includes an indication of the communication channel, and wherein the indication is associated with a graphical element indicating that the communication channel is associated with multiple organizations.

Multi-workspace shared communication channel

Management of hosted channel membership of a communication platform is described. A request can be received from a first client of a first user, associated with a first organization, of the group-based communication platform, wherein the request is to associate a second user, associated with a second organization, with a communication channel of the first organization. An invitation to join the communication channel can be sent to a second client of the second user. In response to receiving an indication of an acceptance of the invitation, the second user can be associated with the communication channel. A request can be received from the second client to associate other user(s) associated with the second organization with the communication channel and the other user(s) can be associated with the communication channel based at least in part on permission(s) associated with the communication channel.

Management of hosted channel membership in a communication platform

Media, system, and method for providing encryption key management to a channel within a group-based communication system. The contents of the channel is encrypted according to the encryption key management policy of the organization to which the author of the content belongs and is stored in a data store. Responsive to a revocation request from a first organization, the encryption keys associated with any content in the channel submitted by the authors of said first organization may be revoked from a second organization, such that users of the second organization no longer have access to the content.

Encryption key management for channels with multiple organizations

Techniques are described for expediting communications between a first person of an organization associated with a communication platform and a second person not associated with the organization. The first person requests for the communication platform to generate an invitation to communicate with the second person. The first person provides the invitation to the second person directly or via the communication platform. Responsive to receiving an indication that the second person accepts the invitation, the communication platform identifies whether the second person is associated with the communication platform. If the second user is associated with the communication platform, the communication platform modifies an existing user interface associated therewith to enable communications between the first person and the second person. If the second person is not associated with the communication platform, the communication platform generates a limited functionality user interface to enable the communications between the first person and the second person.

Limited functionality interface for communication platform

Techniques are described for providing an interface for managing invitations to communicate via a communication platform. In an example, a first user can access a first interface to invite a second user to communicate via the communication platform. In response to input from the first user via the first interface, the communication platform can generate an invitation for the second user to communicate with the first user and can provide the invitation to the second user, such as by causing the invitation to be presented via a second interface. The second user can submit a response to the invitation via the second interface. The communication platform can update the first interface and the second interface based on response, such as, in examples in which the second user accepts the invitation, to reflect a newly established connection between the first user and the second user.

Connections interface for communication platform

Techniques for enabling access to external data of a user for facilitating communications via a communication platform are described herein. A user of the communication platform maintains external data with a third-party service provider. The communication platform receives, in association with a user account of the user, an indication of intent to grant the communication platform access to the external data and an authorization code (the 'code'). The communication platform later receives, from the first user account, a request to access the external data. For example, the request can include an input corresponding to an intended recipient of a message. In response to the input, the communication platform sends a request, with the code, to the third-party service provider to obtain contact data associated with the intended recipient and causes the contact data to be presented in association with the message, such as in a 'To' field of the message.

Integrating external contacts in a communication platform

Virtual storage arrays consolidate branch data storage at data centers connected via wide area networks. Virtual storage arrays appear to storage clients as local data storage; however, virtual storage arrays actually store data at the data center. The virtual storage arrays overcomes bandwidth and latency limitations of the wide area network by predicting and prefetching storage blocks, which are then cached at the branch location. Virtual storage arrays leverage an understanding of the semantics and structure of high-level data structures associated with storage blocks to predict which storage blocks are likely to be requested by a storage client in the near future. Virtual storage arrays determine the association between requested storage blocks and corresponding high-level data structure entities to predict additional high-level data structure entities that are likely to be accessed. From this, the virtual storage array identifies the additional storage blocks for prefetching.

Virtualized data storage system architecture

Growing community of inventors

San Francisco, CA, United States of America

Michael Demmer