Microsoft Technology Licensing, LLC

Other

Michael D Malueg

Kuansan Wang

David Milstein

Linda Criddle

Scott C Forbes

Lon-Chan Chu

Philip Andrew Chou

David Andrew Howell

Timothy Mark Moore

Gursharan Singh Sidhu

Yadhu Nandh Gopalan

Hang Li

Sharon Drasnin

Ronald Otto Radko

Jason Ryan Farmer

Daniel J Polivy

Jeff David Rosenfeld

DaiQian Huang

Jeffrey D Midkiff

Larry Alan Morris

Leonard Smith, Jr

Bor-Ming Hsieh

A method and system for collecting and verifying the location information of a calling party and a device of the calling party is provided. More specifically, a method and system is provided for determining whether the identity of the calling party can be confirmed, via evaluating location information, with an acceptable degree of certainty. The location information may be provided by the calling party or obtained from various sources over a digital communication channel. Some of the provided location information which can be accidentally or intentionally altered is identified and evaluated to determine its accuracy as part of the verification process of the caller's identity.

Secured communication via location awareness

Generally described, the present invention provides the ability to process digital voice conversations to identify data packets containing content of interest and to further process the identified data packets. More specifically, mining profiles may be developed identifying particular types of content that is to be mined and further identifying what is to be done when data packets containing such content is located. A system may search a digital voice conversation for the data packets containing the content and perform processing on the data packets once identified.

Mining data for services

A mediation server for controlling contents of incoming and outgoing communication information exchanged as part of a conversation is provided. The mediation server may be a centralized server between an internal (private) network and an external network, utilized for enforcing the internal network's policy and detecting a potential security compromise in the internal network. Predefined evaluation criteria are utilized to enforce internal policy or security policy within the internal network. When communication information is exchanged, the mediation server may monitor potential policy or security breaches in the communication information utilizing the predefined evaluation criteria and execute an appropriate action to prevent potential policy or security breaches.

VoIP communication content control

Aspects of the present invention are directed at sending a data item from a sending client to a receiving client. In accordance with one embodiment, a method provides controls for generating an audio-based command to send a data item from a sending client to a receiving client. More specifically, the method includes receiving an audio stream at the sending client from a sending party. As the audio stream is being received, a determination is made regarding whether a command to send a data item to the receiving client was received. If a command to send a data item is included in the audio stream, the method identifies the data item that is the object of the command and then transmits the data item to the receiving client over the network.

Transmitting packet-based data items

A method and system for communicating a variable set of contextual information relating to a conversation over a communication channel is provided. When the contextual information is exchanged, any authorized sending party of the contextual information can change the scope, content, or amount of the contextual information that is transmitted to a next receiving party in a determined communication channel path. Before transmitting the contextual information, a desirable scope of the contextual information may be determined based on the next receiving party, in conjunction with the sending party's rules. The contextual information may be updated by adding new contextual information and/or deleting part of the contextual information which is outside of the scope. No contextual information may be transmitted if the next destination desires no contextual information or does not have capabilities to receive any contextual information.

VoIP variable metadata

The present invention is directed to a method and system for broadcasting a message to selected devices. More specifically, the method and system identifies appropriate VoIP devices of a recipient client suitable for a broadcast message and transmits the broadcast message to the identified appropriate VoIP devices over a digital communication channel. The appropriate VoIP devices are selected in accordance with various constraints of broadcasting such as recipient client's preference, functionality and capability of the recipient VoIP device, broadcaster's bandwidth, a set of broadcasting rules, or the like. In order to identify appropriate VoIP devices or a recipient client, the information relating to the recipient client and VoIP devices may be exchanged using the digital communication channel.

Device selection for broadcast messages

Aspects of the present invention are directed to software that allows a callee to access and filter data related to a voicemail message. In accordance with one embodiment, searchable index key(s) are identified that are associated with a selected voicemail message. Then, a search is performed to identify data that is related to the selected voicemail message using the index key(s). Once the search is performed, a user interface is presented that references data identified as being related to the voicemail message. As a result, a callee may easily access and review data related to a voicemail message without being required to use multiple software applications.

Voicemail filtering software

A method and system for routing a call connection signal and corresponding contextual information to an appropriate destination is provided. A call center and at least one user may exchange signals, and/or contextual information during a call set-up phase. Relevant contextual information and other detailed information may be identified and collected from their corresponding sources. Based on the relevant contextual information and other detailed information, one or more appropriate routed destinations may be determined. In addition, contextual information may be tailored for each of the determined routed destinations. The call connection signal and the tailored contextual information are routed to each routed destination. In this manner, necessary contextual information may be readily available for the routed destination at the time of the call connection and thus the routed destination can provide a faster service.

Routing a VoIP call with contextual information

A method and system for processing contextual information relating to an exchange of a conversation over a communication channel is provided. Several users, and/or service providers are allowed to specify a set of rules relating to a conversation channel. Contextual information, including information relating to the specified set of rules and conditions of the users, is exchanged among the users and/or several service providers when one user requests to initiate a communication channel. The received contextual information is processed to extract a set of rules and the current conditions of users. If the current conditions of the users satisfy the set of rules, a corresponding communication channel is established among the users. However, additional contextual information may be received and processed whenever there is a change in the contextual information during the conversation. Appropriate actions to the existing communication channel may be determined based on the changes.

VoIP contextual information processing

In one aspect, the present disclosure describes a process for maintaining file allocation tables (FATs) for a volume of storage medium. The process includes triggering, by a write operation, modification of data in an existing sector of a data file by writing of data to a new sector of the storage medium. The process also includes writing revised used/unused sector information into one FAT and setting a variable indicative of a number of FATs (NOF) to a first value. The process additionally includes copying the one FAT to another FAT and re-setting the variable to a second value.

Transaction-safe FAT files system

A system and method for collecting contextual information from several parties and generating an analyzed response to the contextual information is provided. Multiple sets of contextual information may be received from one or more clients. Relevant contextual information may be identified and pushed into a module which is configured to aggregate the relevant contextual information until it meets its threshold within a predetermined period. A set of events relating to the relevant contextual information may be generated to execute appropriate actions. The appropriate actions may include notifying a potential problem or an issue, providing a known solution, and so on. In this manner, contextual data from multiple parties can be analyzed to identify potential issues/problems that are frequently reported.

Multi-party information analysis in a VoIP system

A method and system for processing received VoIP data packets based on preferences of a recipient client or capabilities of a recipient computing device is provided. Several users and/or service providers are allowed to specify rules instructing how to process contextual information upon receipt of the contextual information. More specifically, a recipient computing device may have contextual processing rules specified based on its individual need and capability. The contextual processing rules may indicate what application can be used on a certain type of contextual information. Based on the contextual processing rules, the contextual information may be stored in local storage of the recipient computing device or forwarded to another device. In this manner, each recipient computing device of the recipient client can process contextual information based on its need and capability.

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Renton, WA, United States of America

Michael D Malueg