Bank of America Corporation

Michael D Fleischer

Hudson Philip Hoen, Iv

Ryan Scott Heller

Sethu Iyer

Patrick B Smith

Shashank Kumar Bajpai

Benjamin Porter

Partha Sarathi Dhar

Hari Madala

Marcey Donnelly

Michael John Blatteau, Jr

Huy Tran

Rose Brunner

Valerie Cozart

Manivannan Perumalswami

Joyce Ashley

Jeff Hogue

Uma Sheela

Swarn Deep

Scott Beavers

Adam S Jones

Mark Wheelwright

Andrew Sheldon

Tonya L Grimes

Prasanna Jayachandran

Adam Jones

Aspects of the disclosure relate to dynamic model configuration and execution. A computing platform may receive first model data comprising first model execution configuration data and first model output configuration data. The computing platform may generate a first model based on the first model execution configuration data. The computing platform may distribute, to a plurality of computing platforms, the first model, the first model execution configuration data, and the first model output configuration data. The computing platform may receive a second request to execute one or more models from a third computing platform. The computing platform may receive, from the third computing platform, first model execution data. The computing platform may execute the first model based on the first model execution data and the first model execution configuration data to generate a first model output score.

Dynamic multi-platform model generation and deployment system

A strategy-maintenance system comprises a memory, an interface, and a processor. The system is operable to store a plurality of templates. A template comprises a statement that facilitates writing one or more strategies. The system may further communicate to a first computer the plurality of templates for presentation on a first graphical user interface. The system also receives a first selection of at least one of the plurality of templates for a strategy. The strategy is operable to calculate a key value based on at least one of the plurality of templates. The system finally executes the strategy to calculate the key value and communicates the strategy for execution on a remote machine.

Strategy maintenance system

Embodiments of the invention are directed to a system, method, or computer program product for providing a unified representation of all customer relationships within an entity. This representation focuses on customer products in arrears that are to be recovered. The invention requires disposition input from the system and the representative immediately after a customer communication. This way, the invention aids in providing an overarching view of all customer relationships to a representative. The automatic information regarding the communication includes the date, time of day, duration, and the like associated with the communication. The invention requires the representative to input manually a disposition from each communication, such as what was discussed during the communication. As such, the invention allows for subsequent representatives to make decision and take appropriate actions immediately based on the entire relationship, including the results of previous customer communications.

Communication disposition determination for unified recovery system for payments in arrears

Embodiments of the invention are directed to a system, method, or computer program product for providing a unified representation of all customer relationships with an entity. This representation focuses on customer products in arrears that are to be recovered. The invention presents automatic communication history tracking to aid in providing an overarching view of all customer relationships to a representative. This automatic communication history tracking monitors all communications, manual or automatic, incoming or outgoing. The tracking monitors the date, time, disposition, and the like of all customer communications. As such, the invention allows the representative to make decision and take appropriate actions immediately based on the entire relationship, including customer communication history. The invention takes this information and incorporates it with all of the customer's relationships and external factors to provide a holistic customer service experience for a customer with accounts in arrears.

Unified recovery system communication history tracking for payments in arrears

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Double Oak, TX, United States of America

Michael D Fleischer