International Business Machines Corporation

Michael Bluger

Josemina Marcella Magdalen

Nissan Hajaj

Yoram Nelken

Dani Cohen

Israel Nelken

Nadav Golbandi

Nadav Yosef Har'el

A method and a computer program product for indexing files, the method includes: generating, by a remote indexing entity, user consolidated files indexing information representative of content of user files that are stored in either one of a user machine and in at least one server.

Method and a computer program product for indexing files and searching files

A system and method for electronic communication management comprises a universal data model, a modeling engine, and an adaptive knowledge base. The modeling engine includes a natural language processor and a statistical modeler. A communication is translated from its native format into the universal data model. The modeling engine determines the intent of the communication using the natural language processor and the statistical modeler. A response is generated, either automatically or by an agent. An audit module analyzes each response and provides feedback to the modeling engine and the adaptive knowledge base. The modeling engine uses the feedback to update models in the adaptive knowledge base. The modeling engine supports various application specific modules.

System and method for electronic communication management

Growing community of inventors

Jerusalem, Israel

Michael Bluger