Accenture Global Services Gmbh

Michael A Holzman

Charles Nebolsky

Brian Richards

Erin E Hsu

Christopher J Pierce

Larry M Socher

Jon Walheim

Steven W Diamond

Frank O Redey

Louis Charles Nebolsky

Mary Elizabeth Hamilton

Zsolt Benedek

Atul K Kapur

David E Trier

Erin Hsu Yang

Brian Hale Richards

Fausto A Inestoza

A process-enabled collaboration system integrates the collaboration tools and applications needed for a remote project into a single portal. The collaboration system identifies the type of project to be performed, and generates a custom collaboration site tailored to the specific project. The custom collaboration site provides a convenient and direct relationship between remote members of a project team and the collaborative tools and information they will use.

Electronic process-enabled collaboration system

A communication collaboration system may include a memory storing machine readable instructions to receive a first signal representing a first mode of communication for a user. The communication collaboration system may further include machine readable instructions to seamlessly escalate the first signal to a second signal representing a second mode of communication for the user. The second mode of communication may be different from the first mode of communication. The communication collaboration system may further include a processor to implement the machine readable instructions.

Communication collaboration

A business process-driven collaboration system embeds collaboration resources and tools directly into existing business processes and applications. The system provides a service layer connected to an existing business process management (BPM) service to embed collaboration resources into the process, and in particular, into the user interface of the existing business applications. The system provides an interface layer providing rapid enhancement of the existing business applications.

Electronic process-driven collaboration system

Data migration using communications and collaboration platform provides an efficient and flexible method for migrating data from an existing system to a new system. In particular, the method includes extracting data, cleansing the extracted data based on a master record, receiving approval for the cleansed data, and migrating the approved data into the new system.

Services provisioning using communications and collaboration platform

A collaboration service operation method provides an efficient and flexible method for operating services implemented across multiple systems. In particular, the method includes determining a change in a master record, and determining the nature of the change. Based on the nature of the change, the method further determines services to be implemented according to business rules and also determines to which systems the services will be implemented.

Operations management using communications and collaboration platform

Data migration using communications and collaboration platform

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Chicago, IL, United States of America

Michael A Holzman