International Business Machines Corporation

Rensselaer Polytechnic Institute

Melina De Vasconcelos Alberio Guerra

Maira Gatti De Bayser

Jeffrey Owen Kephart

Ana Paula Appel

Julio Nogima

Hui Su

Claudio Santos Pinhanez

Paulo Rodrigo Cavalin

Heloisa Caroline De Souza Pereira Candello

Mauro Carlos Pichiliani

Matthew Peveler

Xiangyang Mou

Rahul Divekar

Lisha Chen

Human speech signals that are uttered within an environment are transcribed; the environment includes one or more avatars representing one or more software agents; the human speech signals are directed to at least one of the avatars. At least one non-speech behavioral trace is obtained within the environment; the trace is representative of non-speech behavior directed to the at least one of the avatars. The transcribed human speech signals and the at least one non-speech behavioral trace are forwarded to the one or more software agents. A proposed act is obtained from at least one of the agents; responsive thereto, a command is issued to cause the avatar corresponding to the software agent from which the proposed act is obtained to emit synthesized speech and to act visually in accordance with the proposed act.

Embodied negotiation agent and platform

A method of providing examples to a computerized conversation agent includes associating one or more triplets of two concepts and a relationship therebetween with an intent related to a query. The triplet is embedded in a knowledge graph and the concepts in the knowledge graph are mapped to the intent. A call log is scanned for examples of the intent based on the concepts in the knowledge graph and the examples are mapped to the intent.

Management of concepts and intents in conversational systems

Growing community of inventors

Rio de Janeiro, Brazil

Melina De Vasconcelos Alberio Guerra