Samsung Electronics Co., Ltd.

Meesun Song

Jaehwan Lee

Chunga Han

Harim Lee

According to various embodiments, provided is a control operation comprising: receiving a first utterance from a device; determining a specific category corresponding to the received first utterance from among a plurality of categories; determining a first domain for processing of the first utterance from among a plurality of domains related to the determined specific category; acquiring information enabling an operation corresponding to the first utterance to be performed based on the determined first domain; receiving a second utterance from the device; identifying whether processing of the second utterance is possible in the determined first domain; based on identifying that the processing of the second user utterance based on the first domain is not possible, checking a second domain among the plurality of domains, and identifying whether processing of the second utterance based on the second domain is possible; and based on identifying that the processing of the second utterance based on the second domain is possible, acquiring information enabling an operation corresponding to the second utterance to be performed based on the second domain. An operation of determining a domain corresponding to a user utterance of the electronic device may be performed using an artificial intelligence model.

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Suwon-si, South Korea

Meesun Song