International Business Machines Corporation

Max S Bortolin

Sergio Varga

Guilherme Steinberger Elias

Fabio Minoru Tanada

Marcos Vinicius L Paraiso

Marcos D Sylos

A method and system for remotely managing business processes via a mobile device is provided. The method includes enabling, for a user, an application integrated with analytic models and geo-positioning technology. The user and a location of the user are identified. Preferences associated with the user are identified and a status of business processes associated with the entity at the location is monitored. In response, a status of the entity at the location is determined. Status data associated with the status is presented to the user via the mobile device. The status data is based on the preferences. The user may initiate an escalation process based on the status provided.

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Sao Paulo, Brazil

Max S Bortolin