Ebay, Incorporated

Maulin Vasavada

Amit Gupta

Manish Maheshwari

Qinping Huang

Prakash Muppirala

Mohan Jayapal

Sanjay Narang

A notification of a problem associated with an application may be received. A difference may be determined between a problem version of the application and an operational version of the application to identify a change associated with the problem. A person associated with the change may be determined. A task of resolving the problem may be assigned to the person associated with the change. A person may be notified of the problem and of the assigning of the task based on the identified change. A modification may be performed to resolve the problem associated with the change based on the determining of the difference.

Method and system for problem modification and processing

A notification of a problem associated with an application may be received. A difference may be determined between a problem version of the application and an operational version of the application to identify a change associated with the problem. A modification may be performed to the problem version of the application to resolve the problem associated with the change based on determining of the difference. Performing the modification may comprise associating a priority for resolution of the problem. The problem version of the application may be rolled back or rolled forward to the operational version of the application based on the priority for resolution.

Method and system for problem notification and processing

A shipping insurance service application has an electronic marketplace platform interface, a shipping insurance module, and an insurance provider module. The electronic marketplace platform interface communicates with at least one electronic marketplace application. The shipping insurance module provides a shipping insurance policy to a seller of the corresponding electronic marketplace application and processes a claim from the seller of the corresponding electronic marketplace application based on the shipping insurance policy. The carrier module obtains the shipping insurance policy from an insurance provider among a plurality of insurance providers.

System and method for providing shipping insurance as a service

A method and a system for maintaining a record of a shipping insurance elected by a seller eligible to purchase the shipping insurance for an item to be shipped to a buyer are described. A claim and complaint module receives a complaint from the buyer and a claim from the seller. A claim processing module processes the claim from the seller based on the corresponding complaint from the buyer.

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San Jose, CA, United States of America

Maulin Vasavada