Google Inc.

The Plum Group, Inc.

Matthew Robert Jones

Hui Sok Moon

Sagnik Nandy

Lik Mui

Matthew James Ervin

Andrew Kuan

Chao Cai

Theodore Nicholas Choc

Nicholas John Seckar

Brian Jonathan Patton

Wayne Douglas Vandermolen

Simon Wang

Douglas VanderMolen

David Allan White

Japjit Tulsi

Paul Nicolas Muret

Ashok Babu Amara

Jeffrey P Veen

Gregory J Veen

Ryan K Carver

John David Thayer Wood

Benjamin Jackson Benoy

A method for representing certificate expiration includes obtaining, from a root certificate authority, a root digital certificate and generating a chain of intermediate certificate authorities. Each intermediate certificate authority includes a respective intermediate certificate digitally signed by the intermediate certificate authority that is immediately higher in the chain and a respective validation time period indicating a range of times when the intermediate certificate authority is permitted to digitally sign certificates. The respective validation time period includes the validation time period of each intermediate certificate authority that is lower in the chain. The method includes generating a certificate revocation list and generating, from the lowest intermediate certificate authority in the chain, a plurality of end entity certificates. The method includes, after the respective validation time period of the lowest intermediate certificate authority in the chain has elapsed, adding, to the certificate revocation list, one or more of the plurality of end entity certificates.

Representing certificate expiration with time-based intermediate certificate authorities

A modular interactive voice recognition ('IVR') overlay system and a method of processing calls. The system provides an application server, a plurality of agent workstations and a graphical user interface ('GUI') to allow a hybrid approach to processing calls using an automated IVR and live agents. The system and method allow a single agent to process multiple calls simultaneously and is compatible with existing IVR systems and can be implemented as an add-on to existing IVR systems.

Interactive voice response system and method with common interface and intelligent agent monitoring

A computer-implemented method for generating and sharing dataset segment schemes of a multidimensional dataset at a client device is disclosed. The client device displays a first filter definition template and an attribute list. Upon detecting a user selection of a first attribute, the client device displays the first attribute and one or more candidate filter conditions in the first filter definition template. Upon detecting a user selection of a first filter condition in the first filter definition template, the client device submits a segment scheme generation request to the server system and receives from the server system a first segment identifier; and displays a first segment link at the client device, the first segment link including the first segment identifier.

Method and system for generating and sharing dataset segmentation schemes

Methods, systems and apparatus, including computer program products are described for formatting and sending data corresponding to web page events and user interactions with content displayed by on a web page to a web analytics system for storage and reporting.

Web analytics event tracking system

A computer-implemented method for generating and sharing dataset segment schemes of a multidimensional dataset at a client device is provided. The client device displays a first filter definition template and an attribute list. Upon detecting a user selection of a first attribute, the client device displays the first attribute and one or more candidate filter conditions in the first filter definition template. Upon detecting a user selection of a first filter condition in the first filter definition template, the client device submits a segment scheme generation request to the server system and receives from the server system a first segment identifier; and displays a first segment link at the client device, the first segment link including the first segment identifier.

Method and system for segmenting a multidimensional dataset

Methods, systems and apparatus, including computer program products, for transferring, receiving, and storing multiple element data in a string of characters. Multiple data elements are sent in a string of delimited characters and have respective project identifiers, data types, and index numbers used to extract and store the data elements at a receiving computer.

Generic format for efficient transfer of data

A first map comprising one or more selectable regions is arranged in an interface environment. Each of the one or more selectable regions are associated with respective content. The interface environment also includes an abstraction associated with at least one of the one or more selectable regions, wherein the interface environment is configured to display a second map representing the at least one of the one or more selectable regions based upon an event.

Map user interface

Growing community of inventors

Lake Forest Park, WA, United States of America

Matthew Robert Jones