Dell Products Inc.

Matthew R Cullen

Tsehsin Jason Liu

Vinay Sawal

Fatemeh Azmandian

Deepak Krishna

Joachim N Hansson

Sumeet Dhameja

James Snyder

Methods and systems for managing customer-encountered issues are disclosed. To manage the customer-encountered issues, predictions regarding the causes of customer-encountered issues may be obtained and used to guide remediation processes. The predictions may be obtained using inference models that utilize correlations to filter potential causes of the issues. By filtering the causes, the resulting predictions may be more likely to be accurate thereby improving the rate at which customer-encountered issues may be resolved.

Correlation enhanced causation identification for data processing system management

A system, method, and computer-readable medium for performing a data center monitoring and management operation. The data center monitoring and management operation includes: receiving data center asset telemetry information; processing the data center asset telemetry information to provide a performance indicator metric; training a resource utilization machine learning model using the performance indicator metric; and, using the resource utilization machine learning model to provide a data center asset resource utilization result.

Data center cluster performance forecasting via a data center monitoring and management operation

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Derry, NH, United States of America

Matthew R Cullen