Avaya Technology LLC

Avaya Inc.

Matthew Jerome Stevens

David Ray Burritt

Paul Roller Michaelis

Roger Leon Toennis

Robert Mitchell

Bruce P Mazza

A method and apparatus provide telecommunication terminal status information as enhanced telecommunication terminal status information by establishing communication with a telecommunication switching system controlling a telecommunication terminal by a monitor computer; directly accessing the telecommunication terminal status information from the telecommunication switching system by the monitor computer via a path distinct from that used to transmit the telecommunication terminal status information to the telecommunication terminal; converting the telecommunication terminal status information to enhanced terminal status telecommunication terminal status information by the monitor computer; and presenting the enhanced telecommunication terminal status information to a user of the telecommunication set. The telecommunication set may be a multi-paged telecommunication set. Further, the method and apparatus allow an individual to observe telecommunication terminals of an observed group by receiving enhanced telecommunication terminal status concerning the status of these telecommunication terminals.

Apparatus and method for providing enhanced telecommunication terminal status information

An apparatus and method that uses a computer interposed between the telephony endpoint and the telecommunication system controlling that telephony end point.

Apparatus and method for controlling telephony endpoints

An apparatus and method convert streaming text to a display of a telecommunication terminal to audio by detecting the streaming text being transmitted to the digital display and performing the conversion. Another embodiment converts text in one language directed to a display of a telecommunication terminal to text of another language and displays the resulting text on the display of the telecommunication terminal.

Apparatus and method for converting text being streamed to a display of telecommunication terminal

A communications system featuring a remote security server is provided. The system allows the validation of requests for access to a communications network to be performed in a centralized security server. The use of a security server allows security features to be implemented, without the need to distribute a security algorithm to individual client devices. In addition, changes to the security algorithm can easily be made, because such changes need only be made in the security server itself, and in the communications server to which access is desired. The present invention is particularly useful in connection with communication services provided as part of a private branch exchange.

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Thornton, CO, United States of America

Matthew Jerome Stevens