Sprint Spectrum L.p.

Sprint Communications Comapny L.p.

Matthew J Pierce

Joe B Quint

Thomas James Linnemeyer

Sofia Tan

Aseem Khanna

Alex Wang

Sail Chen

A method and system for offering to provide a femtocell to a subscriber is disclosed. The method includes a computer system making a first determination (i) that a level of wireless performance experienced by a mobile station of a subscriber at a given location is less than a threshold and (ii) that at least one cause of the level of wireless performance being less than the threshold level is a network issue rather than a mobile-station specific issue. The method further includes the computer system making a second determination that the given location is location associated with a billing address of the subscriber. The method then includes, in response to making the first and second determinations, the computer system initiating a process of offering to provide a femtocell to the subscriber.

Method and system for offering to provide a femtocell to a subscriber

A method and system for offering a femtocell to a subscriber. The method includes a computer system making a first determination that a level of wireless performance experienced by a mobile station of a subscriber at a given location is less than a threshold level. The method further includes the computer system making a second determination that the given location is location associated with a billing address of the subscriber. The method then includes, in response to the first and second determinations, the computer system initiating a process of offering a femtocell to the subscriber.

Method and system for offering a femtocell to a subscriber

A system for automatically generating a recommendation to migrate a wireless communication service account from a first wireless communication protocol to a second wireless communication protocol is provided. The system comprises a computer system, a data store comprising call metrics for a first plurality of base transceiver stations, wherein the base transceiver stations promote wireless communication according to the second wireless communication protocol, and an application stored in a memory of the computer system. The application identifies base transceiver stations associated with the first protocol most frequently used by the wireless account, identifies base transceiver stations associated with the second protocol that are proximate to the most frequently used base transceiver stations, and based on comparing call metrics between the two sets of base transceiver stations transmits a suggestion to migrate the wireless communication service account from the first wireless communication protocol to the second wireless communication protocol.

Wireless communication data store construction and analysis

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Olathe, KS, United States of America

Matthew J Pierce