Maplebear Inc.

Matthew Donghyun Kim

Michael Chen

Ajay Pankaj Sampat

Youdan Xu

Caleb Grisell

Adrian Mclean

Marina Tanasyuk

An online concierge system schedules pickers (shoppers) to fulfill orders from users. During periods of peak demand, the system increases compensation to shoppers to encourage more to participate, thereby reducing missed orders. The system determines an optimal multiplier to increase compensation based on predictive models of supply and demand and then applying an optimization algorithm to search different hyperparameters that affect how the models generate the multipliers. The system selects the optimal multipliers for different time periods and locations. The system may further present the multipliers being offered during future time periods and enable users to activate reminder alerts for select periods. The offers may be presented in a ranked list using a model trained to infer likelihoods of the user accepting participation and/or setting a reminder notification.

Growing community of inventors

Seattle, WA, United States of America

Matthew Donghyun Kim