Microsoft Technology Licensing, LLC

Matthew D Mazzola

Lars Hasso Liden

Shahin Shayandeh

Swadheen Kumar Shukla

Jianfeng Gao

Thomas Park

Eslam K Abdelreheem

This document relates to creating and/or updating a chatbot using a graphical user interface. For example, training dialogs for a chatbot can be displayed in a tree form on a graphical user interface. Based at least on interactions between a developer and the graphical user interface, the training dialogs can be modified in the tree form, and training dialogs can be updated based on the modifications provided on the tree form via the graphical user interface.

Visualization of training dialogs for a conversational bot

Methods and systems are disclosed for improving dialog management for task-oriented dialog systems. The disclosed dialog builder leverages machine teaching processing to improve development of dialog managers. In this way, the dialog builder combines the strengths of both rule-based and machine-learned approaches to allow dialog authors to: (1) import a dialog graph developed using popular dialog composers, (2) convert the dialog graph to text-based training dialogs, (3) continuously improve the trained dialogs based on log dialogs, and (4) generate a corrected dialog for retraining the machine learning.

Training a user-system dialog in a task-oriented dialog system

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Seattle, WA, United States of America

Matthew D Mazzola