Convey Corporation

International Business Machines Corporation

Retailmenot, Inc.

Trilogy Development Group, Inc.

Matthew Alan Howitt

Olivier Jean Marie Modica

Sebastian Kuruvilla Karivelithara

Jennifer Lynn Bebout

Clinton Frederick Miller

Carson Bennett Krieg

Christopher Richter

John Newman Faith

Michael Nonemacher

Morten Moeller

Eithan Zilkha

Phil G Gilbert

Graham Carlos Sanderson

Damion A Heredia

Petko Chobantonov

Anna Leigh Bourland

Alexander J Moffat

James Robertson Carlin, Jr

Adam B Cotner

Cheryl W Scott

David John Reese

John W Kamm

Gunter Leeb

Jacob Levirne

Timothy Dowling

A shipping management system comprises a memory configured with a set of carrier-specific mapping rules for a plurality of carriers. The system includes a non-transitory computer readable medium comprising a set of instructions executable by a processor to: apply carrier-specific mapping rules to carrier-specific records received from the respective carrier to map status codes or descriptions in the carrier-specific records from the respective carrier to generate normalized shipping information for shipments, the normalized shipping information comprising normalized status codes; store the normalized shipping information in association with the user account; receive a request for shipments associated with the user account; and generate an unified view user interface to present a unified view of shipments associated with the user account, the unified view comprising normalized statuses or descriptions for shipments across the plurality of carriers and controls to allow a user to request additional data on individual shipments.

Unified view operator interface system and method

A computer system that queries a carrier computer system of a carrier associated with a shipment to determine whether delivery appointment scheduling is available for the shipment, based on a determination that the delivery appointment scheduling is available, generates and transmits a link for a dynamically generated web page to the recipient; receives a signal indicating activation of the link; obtains scheduling information for the shipment from the carrier computer system; dynamically generates page code for the web page and transmits the web page to a client, the web page displaying information associated with the shipment and digital assets that visually correspond to the shipper of the shipment and including a scheduling tool; receives a selection of a time slot from the scheduling tool; and communicates with the carrier computer system to update the carrier computer system with the time slot to schedule delivery of the shipment to the recipient.

Intermediated shipping logistics system for facilitating delivery appointment scheduling with outsourced carrier systems

Provided is a process of identifying an offers engine configured to provide information about offers to users, the method including: receiving, at an offers engine, a request for an offers interface website from a mobile computing device; and in response to the request, transmitting to the mobile computing device a website configured to cause a browser of the mobile computing device to perform steps, including: detecting an offers intent in the transmitted website; retrieving from memory of the mobile computing device an identifier of a native application offers interface mapped to the offers intent; and in response to retrieving the identifier of the offers engine, launching the native application, the native application being stored in memory of the mobile computing device and configured to provide an offers interface to the offers engine.

Intents for offer-discovery systems

System and method for displaying information regarding a business process. A diagram of the business process may be displayed on a display. The diagram may include a plurality of icons connected by lines, where each of the icons represents a respective step in the business process and the lines indicate flow paths between the steps. Historical data regarding the business process may be received. The historical data may be analyzed to determine information regarding steps and/or flow paths in the business process. Graphical indications associated with one or more icons and/or lines in the diagram may be displayed. The graphical indications may visually indicate characteristics of corresponding steps and/or flow paths in the business process. For example, the graphical indications may indicate lengths of time, costs, or other characteristics associated with various ones of the steps. The graphical indications may indicate path traversals of ones of the flow paths.

Business process diagram visualization using heat maps

A commerce router is disclosed. Such a commerce router includes a plurality of commercial transaction databases and an application server module. Each of the databases can contain commercial transaction information related to one of a number of offering types (e.g., categories of products, services and/or the like). Application server module is communicatively coupled to the each one of the databases. The application server module can be configured to receive a request by virtue of being configured to communicate information regarding the request to the database for inclusion in the commercial transaction information. The application server module can also be configured to allow review of the request by virtue of being configured to communicate information regarding the request from the database by accessing the commercial transaction information. Similarly, the application server module can be configured to receive a response by virtue of being configured to communicate information regarding the response to the database for inclusion in the commercial transaction information. The application server module can also be configured to allow review of the response by virtue of being configured to communicate information regarding the response from the database by accessing the commercial transaction information.

Commerce server architecture and method for using same

Growing community of inventors

Austin, TX, United States of America

Matthew Alan Howitt