Other

Matt McDermott

Larry Appleby

Mike Ellis

Todd Oleno

Byron J Knight

Gunars E Valkirs

Howard J Kirchick

Brian Wayne Chambers

Adam Sampson

A method according to the present invention may be used to convey information to enhance customer service for a wide variety of industries, and especially the automotive repair industry. Among other things, methods of the present invention allow a service provider to supply customers with information on services provided using one or more methods of distribution and in a manner that is fast, efficient, and easy for the customer to access. The information provided to customers can be distributed in a variety of formats and stored permanently for retrieval by the customer at any time.

Method for enhanced vehicle service

Systems according to the present invention may be used to convey information to enhance customer service for a wide variety of industries. Among other things, systems of the present invention allow a service provider to supply customers with information on services provided for the customer using one or more methods of distribution and in a manner that is fast, efficient, and easy for the customer to access. The information provided to customers can be distributed in a variety of formats and stored permanently for retrieval by the customer at any time. The present invention also allows service providers to gather metrics on communications to customers, as well as to facilitate targeted marketing efforts to help build customer loyalty.

System for enhanced customer service

A filtration device, apparatus, and method of filtration useful for filtering liquid samples are disclosed wherein filtration occurs opposite the direction of centrifugal force. The filtration device is placed within a container that contains the liquid sample to be filtered. Together, the filtration device and the container comprise the filtration apparatus. Centrifugation forces the liquid sample present in the container to enter the filtration device, thereby effecting filtration. The vertical position of the filtration device is fixed within this container during filtration.

Reverse-flow centrifugal filtration method

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Cave Creek, AZ, United States of America

Matt McDermott