Nbcuniversal Media, LLC

Matt DuLeone

Azfar Inayatullah

A method for minimizing a physical queue for a first guest attraction, the method including storing a guest identifier corresponding to a guest in a first virtual queue, wherein a position of the guest within the first virtual queue is associated with an estimated wait time for the first guest attraction, updating the first virtual queue when the position of the guest within the first virtual queue is changed, providing a notification to the guest to enter the physical queue when the position of the guest in the first virtual queue is less than or equal to a threshold position of the first virtual queue, removing the guest identifier from the first virtual queue in response to an indication to dequeue the guest from the first virtual queue, storing the guest identifier in a second virtual queue corresponding to the physical queue, and removing the guest identifier from the second virtual queue in response to an indication that the guest is exiting the physical queue.

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Emerson, NJ, United States of America

Matt DuLeone