Ricoh Company, Ltd.

Matt Cecile

Tom Haapanen

Host terminals of a device management application (or other mobile application) are configured to obtain a missing devices list from a device management server, and to communicate, via short-range point-to-point communication with an output device, when the output device is within a short-range communication range threshold, to obtain a device identifier of the output device. The device management application compares the device identifier of the output device with device identifiers on the missing devices list, and when such comparison indicates that the output device corresponds to a missing device, marks the output device as a missing device in a tracked device record, and records an approximated location of the output device in the tracked device record. When connected to the device management server, the device management application transmits the tracked device record to the device management server.

Locating and tracking missing or relocated devices

Systems, apparatuses and methodologies, for secure operation of an image forming (or output) device, by automated handshaking between the image forming (or output) device and a user's mobile device, when the mobile device is within short-range operation range.

System, apparatus and method for secure operation of image forming device

A path tracking application (or other mobile application) hosted on a host terminal is configured to track a path taken by the terminal, by communicating with output devices and beacon devices along the path.

Device management based on tracking path taken by user

Tools, such as systems, apparatuses and methodologies, are provided to track and manage devices in a network, based on information retrieved from network switches in the system.

System, apparatus and method for tracking and managing devices

A system, method, and computer-readable storage medium including receiving, from an external device, a request for a map of a plurality of maps, the map illustrating a layout of a portion of a building, the map indicating a physical location of each of a plurality of devices within the portion of the building, transmitting, to the external device, the map, receiving, from the external device, a request for information of a device of the plurality of the devices, transmitting, to the external device, the information of the device, receiving, from the external device, a request for an image of the device, and transmitting, to the external device, the image of the device.

System, method, and computer-readable storage medium for transmitting a map and an image of a device

An apparatus, method, and computer-readable storage medium including determining a location of the computer within a building, displaying, based on the location of the computer determined by the determining, a map illustrating a layout of a portion of the building, the map indicating a physical location of each of a plurality of devices within the portion of the building, and displaying, in response to a selection of a device of the plurality of devices, information of the device and an image of the device.

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Waterloo, Canada

Matt Cecile