Jpmorgan Chase Bank, N.a.

Mathieu Sibue

Simerjot Kaur

Sameena Shah

Manuela Veloso

Natraj Raman

Daniel Borrajo

Russell Kociuba

Keshav Ramani

Suchetha Siddagangappa

Charese Smiley

Cecilia Tilli

Jonathan Roger Horn

Zhiqiang Ma

Steven Pomerville

Toyin Aguda

Amit Aswani

Samuel Angmor Mensah

Pietro Totis

Elena Kochkina

Jade Fallen

Yulong Pei

Petr Babkin

Dongsheng Wang

Various methods and processes, apparatuses/systems, and media for performing spatial-aware reading for visual documents are disclosed. A processor implements a language model; modifies existing parameters and architecture of the language model to incorporate new parameters in its architecture by integrating a disentangled spatial attention process to the language model; pretrains the modified model by performing an autoregressive block infilling process on a plurality of document pages thereby training the new parameters and further adjusting the existing parameters; instruction-tunes the pretrained model on data derived from a plurality of visually rich document understanding datasets to teach the pretrained model to follow document-oriented instructions or answer questions about documents by leveraging their content and their spatial layout and outputting a trained model; and performs spatial-aware reading for visual documents by utilizing the trained model.

System and method for layout-aware generative pretraining for visually rich document understanding

A method for automating a process of generating messages that are responsive to client inquiries by using an AI algorithm that implements a machine learning technique to ensure accuracy and timeliness in the responses is provided. The method includes: receiving a first message that includes an inquiry that relates to an account associated with a user; applying an AI algorithm for analyzing the first message in order to extract information that relates to the inquiry; determining, based on a result of the analysis, whether generating a response to the inquiry requires human intervention; when human intervention is not required, retrieving information that is responsive to the inquiry from a memory; generating a second message that includes the information that is responsive to the inquiry; and transmitting the second message to the user.

Method and system for automated message generation

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New York, NY, United States of America

Mathieu Sibue