America Online, Inc.

Mark Stanley Prendergast

David Alan Thistlethwaite

Larry L Lu

Jeffrey David Kimball

Glen Michael Allison

Susan X Li

Jing Kang

Joan Robins

Diagnostics may be enabled on a networked computer system by executing, at the networked computer system, a client application that enables connectivity by the networked computer system to a network of other computer systems. A diagnostic application is executed at the networked computer system and independently of the client application. The diagnostic application is configured to monitor the operational status of the client application and to track client status information related to the monitored operational status of the client application. Access to the client status information is enabled when performing diagnostics on the client application or the networked computer system.

Diagnostic system

Systems and techniques for tracking a graphical user interface toolbar by establishing a connection to a client; receiving a token including a unique tracking number corresponding to a toolbar item function from the client; and registering use of the toolbar item function.

Toolbar tracking

Growing community of inventors

Ashburn, VA, United States of America

Mark Stanley Prendergast