Diebold Self-service Systems Division of Diebold, Inc.

Diebold Self-service Systems, Incorporated

Mark R Schlabach

James Meek

Robert W Barnett

Damon J Blackford

Steven Shepley

Glenda Griswold

Nick Billett

Paul Mercina

Joseph P Newman

Christyan Moauro

An automated banking machine includes a cash dispenser. Servicing the automated banking machine by on-site servicer is facilitated through use of a portable diagnostic article which can instruct the machine computer to gather machine diagnostic data and then record the gathered machine diagnostic data onto the portable diagnostic article. The gathered diagnostic data recorded on the portable diagnostic article can then be analyzed by an analysis computer. The machine computer can verify that a portable diagnostic article is authorized to instruct the machine based on obtaining a secret code from the portable diagnostic article.

Cash dispensing automated banking machine diagnostic system and method

An automated banking machine () includes a cash dispenser (). Servicing the machine is facilitated through use of a portable diagnostic article () which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data. A portable article of computer readable and writable media () is also operative to cause the computer to gather data concerning the banking machine and record it on the media through a drive (). The data gathered is then analyzed by a separate analysis computer ().

Cash dispensing automated banking machine system and method

An automated banking machine includes a cash dispenser. Servicing the machine is facilitated through use of a portable diagnostic article which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data. A portable article of computer readable and writable media is also operative to cause the computer to gather data concerning the banking machine and record it on the media through a drive. The data gathered is then analyzed by a separate analysis computer.

An automated banking machine includes a cash dispenser. A lockable first fascia portion when unlocked enables access to a chest lock input device, inputs to which enable opening a chest door of the machine. Opening the first fascia portion also enables access to an actuator which enables moving a second fascia portion for conducting service activities. At least one computer in the machine selectively illuminates light emitting devices for purposes of facilitating user operation of the machine. Servicing the machine is facilitated through use of a portable diagnostic article which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data. A portable article of computer readable and writable media is also operative to cause the computer to gather data concerning the banking machine and record it on the media through a drive. The data gathered is then analyzed by a separate analysis computer.

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Massillon, OH, United States of America

Mark R Schlabach