Other

Intrado Corporation

Mark P O'Brien

Santhosh Monappa Shetty

Karen Sue White

Meredith Alder

Glenn Isaacson

Sherry Schluchter

One example method of operation may include receiving an access request from a user device, creating a current queue position status of a user profile associated with the user device based on one or more known status identifiers associated with the user device, assigning the user profile to a sub-queue and a specified time slot of a queue, managed by a computing node, among various other user profiles stored in the queue, and initiating a communication session to the user device at a specific time.

Distributed parallel queueing for call management

A method for producing carbide and diamond cutting tool inserts adapted to compensate for braze-induced warp is provided. In this method, the anticipated warpage of the insert from brazing is considered prior to cutting the insert from a PCD and carbide disk and the cutting path for the insert is adjusted to compensate. The adjusted cutting path creates an insert shape that, after warping as a result of the brazing process, will conform substantially to the originally intended insert or cutting tool shape. Also, a method of providing relief on the bottom surface of a brazeable insert is provided. Further, tools produceable by these methods are disclosed, such as a diamond edged rotary cutting tool with a substantially sinusoidal rake face and cutting edge.

Brazed rotary cutting tool, an insert for a brazed rotary cutting tool, and methods for manufacturing the same

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Bennington, NE, United States of America

Mark P O'Brien