Kaseya Limited

Kaseya International Limited

Spyrus, Inc.

Other

Mark James Sutherland

Paul Y Wong

Daryl Soderman

Ryan L Smith

Mark Thomas Lingen

Robert Wendell Davis

Dale B Stepps

Chad Gniffke

Scott Robert Powell

Thomas K Rowland

Gregg Daniel Weissman

Russell D Housley

James E Zmuda

William P Bialick

Gregory W Dalcher

Kirk W Skeba

Janet L Dolphin-Peterson

Hon Tran

Jay H Hoffmeier

Michael T Guttman

Jose David Suarez

A method and apparatus are disclosed of providing a user application with a notification message. One example method may include receiving a notification message and identifying a predetermined category of a notification bar portion of the user application to display the notification message. The method may also include associating the notification message with the identified predetermined category and determining a level of importance of the notification message. The method may also provide displaying a notification indicator on the notification bar according to the predetermined category and to the notification type that corresponds to the level of importance.

Data network notification bar user interface

A method and apparatus are disclosed of providing a user application with a notification message. One example method may include receiving a script to setup a message queue, the script may include a database schema and the script may be executed by a processor to apply the database schema to a database that includes the message queue. The method may also include receiving one or more notifications messages having specific notification content that is applied to notification messages. The notifications may be received from a remote device. The message queue may include notification content used to generate notification messages destined for end user devices.

Data network notification bar processing system

A light fixture assembly including an illumination assembly in the form of one or more light emitting diodes is interconnected to an electrical energy source by control circuitry. A mounting assembly supports the illumination assembly and a cover structure is disposed in heat transferring relation to the illumination assembly, wherein the cover structure, which has an enlarged surface area formed of a heat conductive material, defines a decorative exterior of the light fixture and is disposed exterior of a mounting surface, thereby effectively dissipating the heat generated by the LED illumination assembly towards the environment being illuminated by the light fixture.

Light fixture assembly having a heat conductive cover with sufficiently large surface area for improved heat dissipation

A method and apparatus of maintaining time information for a multi-tasking customer service agent is disclosed. One example method of operation may include maintaining time information allocated to a plurality of tasks. The method may include receiving a first task and starting a first timer at a computing device corresponding to the beginning of work performed on the first task. The method may also include receiving a second task and starting a second timer different from the first timer, which corresponds to the beginning of work performed on the second task. The method may further include transferring a total time allocation record representing a total time counted by the first timer and a total time counted by the second timer to a data record stored in memory, wherein the data record associates the total time counted by the first timer with a corresponding task, and associates the total time counted by the second timer with a different corresponding task.

Method and apparatus of tracking time worked in a multi-tasking environment

The invention facilitates remote management of a computer via a network. Remote computer management capability can be expanded beyond that previously available through the addition of one or more new primitive functions that can be performed on a managed computer.

Primitive functions for use in remote computer management

An assembly for the dissipation of heat from an illumination structure of the type which includes one or more LEDs and a driver assembly operatively connected to the one or more LEDs. A primary heat sink is disposed in heat transferring relation to the components of a remainder of the illumination structure. A mount, also formed of a heat conductive material, is disposed in supporting or connected relation to the driver and in heat transferring relation to the primary heat sink. A compartment structure includes a hollow interior chamber, having heat insulating fluid disposed therein, and disposed in adjacent and/or aligned relation with the one LED so as to insulate it from heat generated by the driver assembly and other components of the light structure. The mount, primary heat sink and compartment structure are cooperatively disposed so as to define a flow path of heat away from the one or more LEDs to an area where it is dissipated exteriorly of the illumination structure.

Heat dissipating assembly

The invention facilitates remote management of a computer via a network. Remote computer management in which communication between a managed computer and a remote computer management server is initiated by the managed computer is implemented so that the communication is formatted in accordance with a network communications protocol that can be used to format communication that is allowed to pass through a firewall and/or gateway that mediates communication with the managed computer.

Remote computer management using network communications protocol that enables communication through a firewall and/or gateway

Drain cover

The invention facilitates remote management of a computer via a network. Remote computer management in which communication between a managed computer and a remote computer management server is initiated by the managed computer is implemented so that the presence of a proxy server at the site at which the managed computer is located can be detected, and communication from the managed computer to the remote computer management server is routed to a communication port assigned for communication with the proxy server, with instructions to then send the communication to the remote computer management server.

Remote computer management when a proxy server is present at the site of a managed computer

Growing community of inventors

Milpitas, CA, United States of America

Mark James Sutherland