Microstrategy, Inc.

Mark J Rolincik

Michael Jerry Saylor

Frederick Richards, Iii

Steven S Trundle

Douglas F Gardner

A system and method for personalizing an interactive voice output of a voice service based on determinations about the caller or call, the output containing information derived from on line analytical processing (OLAP) systems, where content stored in the database can be readily obtained by a requester on the fly and in a personalized, interactive manner. The system and method include a call server for receiving an incoming call from a caller, an inference module for determining information about a voice service to be provided to the caller, a control module related to the information determined and for facilitating the interactive voice broadcast with the caller, and a personalization module for passing determined information to the control module.

System and method for personalizing an interactive voice broadcast of a voice service based on particulars of a request

A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls, an identification module for identifying callers, and a personalization module for determining information about the caller.

System and method for personalizing an interactive voice broadcast of a voice service based on automatic number identification

A system and method granting permission to transmit interactive voice broadcasts of a voice service over a voice network, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server and a method for generating interactive voice pages related to product and service offerings, and for transmitting the voice pages to a user based on the user's permission. A permission module is provided for receiving user permission information from the user indicating the user's permission for telephone-based marketing.

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Fairfax Station, VA, United States of America

Mark J Rolincik