International Business Machines Corporation

Mark E Wallace

Telemaque Ndizihiwe

Patrick Joseph O'Sullivan

Stephen Renwick

Jonathan D Dunne

John A Crawley

Kieran Gerard Anthony Boland

James Patrick Galvin, Jr

Tracee L Wolf

Michael Desmond

Ruadhri J Howman

John O'Connor

Michael Cronin

Kieran G A Boland

Judith Helen Bank

Da Li Liu

Brian L Pulito

Xue Fei Duan

Dong Jun Zong

Jing Xing

Hugh P Smyth

Malissa Sullivan

Yafit Sami

Oded Hirschfeld

Dalia M Havens

Maire Kehoe

Simon Pizzoli

Lakshmi S Meda

Darragh Curran

Martin Harrigan

Trevor Johnston

Cenk Kuzucu

Providing cognitive responses with an electronic message system includes predicting an urgency level corresponding to an electronic message received by the system based on detecting pre-defined features within the message and assigning a classification to the message based on the detected features. The message and corresponding urgency level can be mapped to a response action based on the classification assigned to the message. A notification of the response action and corresponding urgency level can be generated.

Cognitive responses with electronic messaging

A computer-implemented method, computer program product, and computing system is provided for managing communication traffic relaying in a multiparty communication session. In an implementation, a method may include receiving a request from a first computing device to join a multiparty communication session. The method may also include associating the first computing device with a second computing device for the multiparty communication session, the second computing device participating in the multiparty communication session via a multipoint control unit. The method may further include relaying communication traffic for the multiparty communication session from the multipoint control unit to the first computing device by the second computing device.

Communication traffic management

Described are a conference management system and method for displaying a contact list of an application on a computing system. A contact list of an application is provided. Context information related to a user of the contact list is detected. At least one rule is applied to the context information. User contacts in the contact list arranged in a display order in response to the at least one rule.

Systems and methods for presenting electronic contact lists

Computer program code receives input information for setup a video conference, and attributes of participants associated with one or more video endpoints in the video conference. The program code parses the input information to determine whether there are video data streams available for broadcast, and parameters in an access control file granting one or more of the participants a right to control which of the video data streams available for broadcast they view. The program code extracts parameters from the input information. The program code stores the parameters that are extracted as metadata. The program code compares the metadata with the attributes of the participants associated with the one or more video endpoints to determine matches. The program code requests a multipoint control unit to send one or more of the video data streams based on the access control file, criteria specified by the participants, and the matches determined.

Selecting a video data stream of a video conference

A system and method is provided that includes a communication protocol for handling Hypertext Transfer Protocol (HTTP) messages is provided. The communication protocol may include a first protocol (e.g., HTTP channel tunneling) for providing a persistent connection based on the utilization of one or more HTTP methods (e.g., GET, POST, etc.). A second protocol (e.g., Blocks Extensible Exchange Protocol) may be provided for multiplexing a plurality of application protocols for communication over a single connection using the first protocol. The plurality of application protocols that are received from the first protocol may be demultiplexed for processing.

Scalable infrastructure for handling light weight message protocols

A method, computer program product, and system for identifying collaborators is described. A command precursor associated with delivery of a voice command associated with an electronic meeting is received. An audio signal including the voice command is received. A portion of the audio signal is identified as representing the voice command, based upon, at least in part, receiving the command precursor. The voice command is interpreted. The interpreted voice command is caused to be executed.

Interleaving voice commands for electronic meetings

An electronic conference session is managed. The electronic conference session is hosted on a processing system for a plurality of users to participate in the conference session via a plurality of client devices. Performance of the processing system is monitored. Responsive to identifying a first indication that the performance of the processing system immanently will degrade below specified criteria, at least one process for hosting the electronic conference session is offloaded from the processing system to at least one of the client devices.

Managing an electronic conference session

Determining the physical location of a mobile wireless device. A computer receives 1-hop and 2-hop neighbor information from a mobile wireless device for neighbor devices of the mobile wireless device responding to a discovery request transmitted by the mobile wireless device in an ad hoc wireless communications protocol. The computer determines a physical location of the mobile wireless device based in part on stored fixed physical locations of responding devices; an area in which the mobile wireless device is in range of responding 1-hop neighbors associated with a fixed physical location; and an area in which the mobile wireless device is in range of responding 1-hop neighbors not associated with a fixed physical location, which are in the range of 2-hop neighbors associated with fixed physical locations.

Determining a physical location of a wireless mobile device

A computing device defines one or more hunt groups on a client, wherein the one or more hunt groups are defined based, at least in part, upon information specific to the client. The computing device receives a request for a communication session at the client. The request for the communication session is directed, by the computing device, to one or more members of the one or more hunt groups based, at least in part, upon the one or more defined hunt groups.

System and method for managing hunt groups

An approach is provided to detect a spam message transmitted over a packetized, network-based telephony system. A request to initiate a first voice communication session is received from a requestor. A voice communications session is established with the requestor over the computer network. An audible ringing tone is sent to the requestor over the established voice communications session. While the audible ringing tone is being sent, audio data that is received from the requestor is analyzed. If the analysis detects an audible message in the audio data, then the requestor is identified as a possible spam source. On the other hand, if the analysis fails to detect the audible message in the audio data then the established voice communications session is handled as a non-spam event.

Counteracting spam in voice over internet protocol telephony systems

A method, system and software tool for processing an electronic form, represented by a form template including data and user interface elements, are provided. The form is rendered in accordance with the data and user interface elements of the loaded form template. A form viewer provides one or more graphic objects representing form controls. A composite template is created by adding, to the form template, an action element associated with each form control for which a graphic object is provided by the form viewer. The form is then processed according to the composite template and displayed to a user.

Method, system and software tool for processing an electronic form

A system and method for language-neutral runtime user interface automation by: providing an automation script for automating use of the user interface in an application; intercepting a call from the automation script to a function simulating a user action on the application; retrieving a translated text string associated with the function call; and calling the function simulating the user action with the translated text string. This provides the advantages of not attaching any extra burden on the script developer and requiring little extra from the user (other than providing a native-language reference file).

Growing community of inventors

Blackrock, Ireland

Mark E Wallace